Caliber - Culpeper
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication. I appreciate how I was kept upto date the entire time my car was in your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was kept updated the entire 2 weeks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was done well and we were kept informed of progress.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service from top to bottom.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Unfortunately, this is the fourth vehicle we’ve had at Caliber Collision in the last three years. Three of our vehicles involved deer strikes and one unfortunately was from when a vehicle hit my vehicle while at a hotel parking lot overnight and left the scene. We have nothing but high praise for the work done on our vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best service ever, good friendly attention and accomplished the job fast. Thank you for your good service. God bless you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good and professional service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.3/5.0 -
They ran into some things that slowed them down, like manufacture no longer made the running boards for my vehicle, but Jackie told me she would continue to look for them
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I did not get any updates, until my vehicle was ready. The date of completion was changed. I went to the shop to see if I could get any information on “ why” and I couldn’t get much. I asked 2 or 3 times for a call and never received any calls. And they couldn’t get a part for the running board, due to it’s not being manufactured, they have it as being completed. Yet I was told by Jackie, my service advisor, that they didn’t find one & as I stated befor, it WAS NOT BEING MANUFACTURED ANYMORE. And she said she would keep looking for it,
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
good service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job keeping me informed of the process throughout. Mike was accessible and handled everything with my insurance as well as rental car company. My truck looks great !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks great.
Customer Service - 5.0/5.0 -
Mike was awesome (I believe his name was Michael - or Matt 🤦🏼♀️). He kept me informed throughout the process and was so great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Asked for rubber gasket to be replaced on passenger side of car. Exit right to I 66 E. toward Washington. Made attendant aware of this when paying for and picking up vehicle. Promise to have this looked at and contacted for replacement. Never contacted. Guess I’ll have to go to another auto service facility.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work, the car looks great and the work was completed on time.
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone.
Repair Quality - 5.0/5.0 -
The work that was done is excellent. The car looks great. Everything works. All my items that were in the car are still in the car. The replaced everything that needed to be replaced.
Customer Service - 5.0/5.0 -
Always friendly and they kept me in the loop the whole time.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Always great communication and service.