Warrenton Auto Service

4.9 (4,221reviews)

97%

(540) 347-7978

281 E Shirley Ave, Warrenton, VA 20186

97%

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281 E Shirley Ave
Warrenton, VA 20186

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About Warrenton Auto Service

See Photos

281 E Shirley Ave
Warrenton, VA 20186

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In operation 57 years.

Warrenton Auto Service is a 3rd generation family business that started in 1966. We strive to give our customers the highest possible quality repairs as quickly as possible, all while offering the best customer service around.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (4,221)

Sort By:
Newest
Rating

4,016 Customers Rated

5 Stars

85.6% Complete

(3612)
4 Stars

6.6% Complete

(277)
3 Stars

1.4% Complete

(58)
2 Stars

0.9% Complete

(37)
1 Star

0.2% Complete

(7)
< 1 Star

0.6% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding communication, with many highlighting frequent and proactive updates throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking like new or even better than before. Timeliness is another strong point, as many vehicles were completed ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning upon pickup, often describing it as an unexpected and delightful bonus. A few customers noted minor issues such as parts fitment, quality control checks before pickup, and occasional delays due to parts availability or insurance, as areas they felt could be improved. Overall, the shop enjoys a strong reputation for professionalism, friendliness, and high-quality collision repair work, with many customers expressing they would return and have already referred friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... would recommend this shop to everyone. On top of the quality work they did!" Read more

"Customer service was above and beyond expectations."

"My car is now incredibly beautiful. Excellent craftmanship and art. I couldnt be more pleased. Really!"

"It is a special place because they are friendly and excellent service ! The commitment to exceptional service, integrity, priority to your customers. I ..." Read more

"... they even washed my truck and vacuumed the interior. Top-notch service, and I highly recommend them!" Read more

"We had our vehicle back the exact projected finish date!"

"Got my truck back a couple days early which was great!"

"I was beyond totally satisfied . All repairs were completed as agreed and one day ahead of scheduled. I received calls updating me on where repairs stood ..." Read more

"Exactly as promised. How the predicted that two+ weeks in advance is incredible."

"They did a great job and turned my car around quickly."

"... of the service providers was a gold standard. They communicated every step of the process and met timelines. I would recommend this shop to everyone. On top ..." Read more

"Great communication across the board. Friendly and often updates."

"Regular updates even if I didn't answer m y phone."

"Customer service was great. They keep us in the loop the whole time via email and text"

"... when the car would be finished. Good communication, they always seem to pick up the phone on the first ring. Thats always a good sign." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... would recommend this shop to everyone. On top of the quality work they did!" Read more

"Customer service was above and beyond expectations."

"My car is now incredibly beautiful. Excellent craftmanship and art. I couldnt be more pleased. Really!"

"It is a special place because they are friendly and excellent service ! The commitment to exceptional service, integrity, priority to your customers. I ..." Read more

"... they even washed my truck and vacuumed the interior. Top-notch service, and I highly recommend them!" Read more

"We had our vehicle back the exact projected finish date!"

"Got my truck back a couple days early which was great!"

"I was beyond totally satisfied . All repairs were completed as agreed and one day ahead of scheduled. I received calls updating me on where repairs stood ..." Read more

"Exactly as promised. How the predicted that two+ weeks in advance is incredible."

"They did a great job and turned my car around quickly."

"... of the service providers was a gold standard. They communicated every step of the process and met timelines. I would recommend this shop to everyone. On top ..." Read more

"Great communication across the board. Friendly and often updates."

"Regular updates even if I didn't answer m y phone."

"Customer service was great. They keep us in the loop the whole time via email and text"

"... when the car would be finished. Good communication, they always seem to pick up the phone on the first ring. Thats always a good sign." Read more

Bryan (Volkswagen owner) reviewed 9/25/26

Denise (Toyota owner) reviewed 9/24/26

They were prompt and appreciate the great work. Also appreciate the phone calls , updating me if the progress and forthcoming on the extra expenses.

Laura (Hyundai owner) reviewed 9/24/26

Catherine (Toyota owner) reviewed 9/22/26

My new bumper looks Great! My car is so clean. Warrenton Auto Services did a great job!

Clara (Toyota owner) reviewed 9/21/26

Therese (Nissan owner) reviewed 9/21/26

Best body shop I’ve ever used.

Jim (Ford owner) reviewed 9/21/26

Laurence (Chevrolet owner) reviewed 9/21/26

Karla (Mercedes-Benz owner) reviewed 9/20/26

I have been at Warrenton Auto Service many times for years. I keep going back because I always have the best of places that I can trust. They are good at the profession

Susan (Nissan owner) reviewed 9/18/26

Patsy (Kia owner) reviewed 9/18/26

I always use them and recommend to my friends

Very satisfied

Mellon (Chevrolet owner) reviewed 9/17/26

William (Toyota owner) reviewed 9/17/26

Clare (Hyundai owner) reviewed 9/14/26

Sheree (Dodge owner) reviewed 9/11/26

Beth (Subaru owner) reviewed 9/11/26

Anonymous (Jeep owner) reviewed 9/8/26

Late parts delayed service

Dara (Ford owner) reviewed 9/7/26

Kept us informed.

Very commutative

Alan (Toyota owner) reviewed 9/7/26

John (Toyota owner) reviewed 9/3/26

Excellent work. They got the car looking exactly like it was before. I will note that there was some very minor fixes that I had to follow up on afterwards.

I was kept up to date and received regular calls on status. They also answered my questions promptly. The ladies in the office were very nice and helpful. After work was done, I did bring it back for minor touch ups - I don’t think the repair guys were as happy about that. All the major work was excellent. Those little issues I think could have been addressed before I got the car back. I noticed them pretty quick, not sure why they didn’t. All in all, very good major repairs and getting it back what it looked like before the accident.

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view more shops in: Warrenton | 20186

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Warrenton Auto Service

Get an AI powered repair cost prediction

About Warrenton Auto Service

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Reviews (4,221)

4,016 Customers Rated

Likely to Recommend - 3.0/5.0

Repair Quality - 2.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?