Caliber - Denver - Park Hill
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Matt Hammersley was great to work with! kept me up to date on timeline and was responsive and professional in working to get my car fixed right the first time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hammerly is just the best. I couldn't be more pleased. Nice man excellent workman ship. I have already recommended that people come see you guys when they have a problem because I believe that you can solve them. Thanks Hammerly.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
It took quite a bit of time. I would have preferred to have my vehicle while they waited on parts.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
My repair kept getting extended and communication about that was poor. Also, when I picked the car up, there was an indicator light regarding the battery. There is now 5 days later) an indicator light that the parking lights aren't working correctly and the cameras were installed incorrectly. Bottom line, I have to take my car to my own mechanic and get them to fix all of this.
Customer Service - 1.5/5.0 -
See prior reaponse
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the consistent updating of the progress on my car by Matt and the exceptional and friendly customer service. My Jeep look perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matt was an absolute pleasure to work with; timely updates, great customer service, and most importantly a fantastic job on the car! Couldn't be happier, and would not hesitate to recommend this shop to anyone needing work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly, quick service and great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall things were pretty easy and transparent. Even with a slight delay, I am satisfied that the job was done well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took twice as long as estimated and the repair is incomplete.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
My only real complaint was communication and failure to meet stated completion dates. I had to call each day they said the car was going to be ready only to be told it wasn't. It now appears several people were sick, but no proactive communications took place to explain this.
Returned Clean
My Experience - 0.0/5.0 -
Matt Hammerly didn’t communicate with me clearly and consistently through this process. He had my phone number off by one digit for the first week, so I got no calls. I understand that, but I got no email either. Then, after the number issue was corrected, I still only got emails. The repair on my car was pushed back three times, once because of snow, I think, which I understand. The day I was told I would definitely have my car I had to call him because he again never called. When I reached him he said it would be the next day. The next day I get there and he’s left for the day without calling me and without filling out the paper work to release my car for the day. The passenger door makes a clicking noise every time it’s opened or closed, so I’d like to get that taken care of as well. The car looks great, and I hope the clicking can be taken care of easily (and quickly). The lack of communication was a problem as this was being covered by my car insurance — I was on the very last day of my limit for a rental when I got my car back.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Matt Hammerly just wasn't as communicative as I would have liked. The repair was pushed back until the very last day of my rental through my insurance. Matt neglected to call me at least twice to let me know that my car wasn't finished yet, leaving me to call him. The day he said my car would be finished, he left early and didn't fill out the paperwork for me to take my car home. Also, the passenger door now makes a clicking noise when I open and close it. The car looks great, and I'm not dissatisfied with the work, but the lack of communication was pretty frustrating.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Front desk staff customer service would profit from some customer service training. M C very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk person could benefit from customer service training