Caliber - Duluth - Central

4.9 (297reviews)
99%
50 W Central Entrance,  Duluth,  MN  55811

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (297)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the outstanding workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular updates via calls and texts throughout the repair process. The shop consistently delivers on time or even ahead of schedule, with many repairs completed faster than expected. Customers are delighted by the unexpected bonus of thorough interior and exterior cleaning. The professional, friendly, and helpful staff create a positive experience that leads to strong recommendations. Some minor issues mentioned include occasional scheduling miscommunications and rare quality concerns, but the overwhelming feedback reflects high satisfaction with the comprehensive service approach.
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"The damaged bumper was repaired so well the whole vehicle looks brand new off the show room floor."
"... collision team! You guys did an outstanding job. I highy admire the workmanship, fit, and finish and my vehicle looks like new again. You guys are ..." Read more
"... collision is the absolute best body shop and the restoration of your vehicle is nothing short of miraculous My vehicle looks like a new! Im beyond ..." Read more
"Customer service as well as the repairs to my vehicle were second to none."
"... facility was spotless, everyone was super friendly and my entire vehicle was spotless and the work done was spectacular - when I picked it up. THEN! Back ..." Read more
"After a slight delay, it was ready the day before the day promised."
"The vehicle was ready a day early!"
"My vehicle was early! They got it done 2 weeks early!"
"It was ready a week earlier then first thought!"
"... regardless I expected it to be gone for a week or two. 3 days- you guys are beasts" Read more
"Customer service was awesome! Every few days we received a phone call to let us know the status of the repairs."
"Your customer service is top notch. I am grateful for the clear, concise communication and setting of proper expectations and then over ..." Read more
"The communication was the best I've ever had from a company. They gave unprompted weekly updates so ..." Read more
"Great addition to Caliber is sending texts twice a week to keep me informed of the progress."
"Yes i was so happy with the communication. I didn't have to call and check on the status of my repair at all because they let me know the whole ..." Read more

My Experience

Amazing service

Likely to Recommend

Repair Quality

Great work, kept me updated, explained options, did everything right!

Customer Service

Great people

My Experience

Great service and friendly staff! Thanks for the nice clean car when I picked it up!

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service and friendly staff

Returned Clean

Likely to Recommend

I have already recommend them to friends

Repair Quality

Excellent job on repairs Vehicle looks brand new

Customer Service

They provide excellent communication with customers A shout out to Leah for her excellent job that she did

Returned Clean

My Experience

Got the job done fairly quick.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Perfect job as always! Thanks!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work Great communication. Repair took longer than i wanted (10 work days) but result was good.

Customer Service

My Experience

Likely to Recommend

Repair Quality

I am absolutely satisfied with the service and the speed in which they completed my truck. Will continue to use Caliber for any future repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication and the repair looks great

Likely to Recommend

Repair Quality

Looks great

Customer Service

Minor issue, but I called to say I needed an estimate and was told the shop opened at 7:30. Upon arrival I was told to come back at 8:30 when someone could help me. That information should have been given when I called to make the appointment.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Its like i never even hit the deer and i appreciate the effort for the interior you guys didnt have to do it but it looks and smells great