Caliber - Duluth - Central

4.9 (309reviews)
99%
50 W Central Entrance,  Duluth,  MN  55811

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (309)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular calls and texts keeping customers informed throughout the repair process. Timeliness was a frequent highlight, with numerous vehicles completed ahead of schedule. Customers also expressed pleasant surprise at the thorough interior and exterior cleaning provided alongside repairs. A few customers noted minor concerns such as uneven panel alignment, a squeaking hatch, and occasional delays due to parts availability, but these were largely outweighed by positive experiences. Overall, the shop earned strong loyalty and repeat business based on professionalism, quality workmanship, and exceptional customer care.
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"The damaged bumper was repaired so well the whole vehicle looks brand new off the show room floor."
"Extremely satisfied with the entire process at Caliber Collision on Central Entrance in Duluth. Customer ..." Read more
"Customer service as well as the repairs to my vehicle were second to none."
"I am absolutely satisfied with the service and the speed in which they completed my truck. Will continue to ..." Read more
"... collision is the absolute best body shop and the restoration of your vehicle is nothing short of miraculous My vehicle looks like a new! Im beyond grateful for ..." Read more
"... regardless I expected it to be gone for a week or two. 3 days- you guys are beasts" Read more
"It was ready a week earlier then first thought!"
"Estimated time was 2 weeks, i got it within a week."
"... the nice wash and wax too! Great communication and everything was done quicker than we expected. Thank you!" Read more
"After a slight delay, it was ready the day before the day promised."
"Absolute quality repairs. Gave us an update every couple days."
"Yes i was so happy with the communication. I didn't have to call and check on the status of my repair at all because they let me know the ..." Read more
"The texts were timely and informative"
"... car. I am used to being put on the back burner. Also your team was VERY good at communicating. Thank you much for caring for my car the way I would ..." Read more
"Excellent communication with consistent updates. Great coordination between insurance and rental ..." Read more

My Experience

So impressed with the speed and thoroughness of my repair! My car came back fully detailed inside which was a huge surprise! Highly reccomend!

Likely to Recommend

Repair Quality

Service was amazing. Scheduling was easy. Repair was extremely fast and they even detailed the interior which was a very welcome surprise! Highly reccomend!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Cathy & the entire team were amazing to work with from beginning to end.

Customer Service

Returned Clean

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Repair Quality

Everything was quick, easy to understand, and the staff were helpful and kind.

Customer Service

See previous comment

My Experience

Always very helpful & friendly when I called with questions/updates. I appreciated the text updates. When we picked up our vehicle the whole interior had been detailed…..what a pleasant surprise!!!!

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Repair Quality

Customer Service

My Experience

YOU CLEANED THE CAR!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service

Customer Service

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Repair Quality

They did a good job; I liked it.

Customer Service

They did a very good job.

Returned Clean

My Experience

The staff was very kind, professional. They Helped me also get a rental car . They also did a very great job on my car repair and cleaned inside of my car so well . My car looked awesome when I picked it up .I would recommend this shop 100% for auto body repairs.

Likely to Recommend

I recommend this auto body shop to everyone. They were great with everything I'm a very satisfied customer.

Repair Quality

Caliber collision did greAt work on my car inside(clean) outside looked great . They were kind , caring and professional.helped me with rental .I would definitely go to this shop again.1st choice

Customer Service

Staff very kind caring professional.

Returned Clean

My Experience

2nd time at this location. Both experiences have been great. My car looks amazing and the lady helping me drop off my car was patient and polite

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Repair Quality

Customer Service

My Experience

Amazing service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work, kept me updated, explained options, did everything right!

Customer Service

Great people

My Experience

Great service and friendly staff! Thanks for the nice clean car when I picked it up!

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service and friendly staff

Returned Clean

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I have already recommend them to friends

Repair Quality

Excellent job on repairs Vehicle looks brand new

Customer Service

They provide excellent communication with customers A shout out to Leah for her excellent job that she did

Returned Clean

My Experience

Got the job done fairly quick.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean