Caliber - Duluth - Central
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clear communication regarding costs and timeline, work completed as described and on time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job on my car.
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Repair and issue were solved completely and I’m satisfied with the job done, the issue lies on the inside of the car. The speedometer glass is stained of something and it wasn’t like that when I took it in.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very happy with quality of work down on our vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber made it easy for me. I also liked their office because there were many plants and it smelled nice. I felt reassured by their demeanor and kindness toward me.
Customer Service - 5.0/5.0 -
I was carrying a large box to transfer into my repaired car and hé noticed right away. He opened the garage and car door to help me which I appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The agent was fantastic.
Customer Service - 5.0/5.0 -
Thank you for your kind, knowledgeable responses.
Likely to Recommend - 0.5/5.0 -
Never.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
3 different dates we were told the car would be done. Finally when we picked up the car Jodi was driving the following day and the front undercover dropped down and was scrapping on the road. We brought the car back and they told me we would have to pay for that. It wasn't caused by the accident. They had to take the front undercover piece off to fix the front clipped because there was screws that connected to the front clip and the front undercover piece. The back of the undercover is what wasn't secured when we brought it back to the shop. The undercover piece went from the front of the car to the back of the engine. Its purpose is to protect underneath the engine. We have no idea why it fell off it wasn't like that when we dropped it off for repair. And of course they aren't going to admit fault
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work done in a timely manner with lots of communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You guys are fantastic!
Repair Quality - 5.0/5.0 -
We were so impressed with the work completed in such a timely manner. The staff was very friendly. Great service! We are very grateful!!
Customer Service - 5.0/5.0 -
Excellent staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and very accommodating!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were friendly and helpful. Also, they finished my car repair fast. They communicated updates regularly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff, walked me through the whole process, and great turnaround time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
For sure. Always is great to do business with professional nice, go out of the way to help folks.
Repair Quality - 4.5/5.0 -
Well, it has only been a couple of weeks. So, I’m assuming the paint will hold true as it is now, time will tell. But, all the non paint mechanical stuff is great. The tailgate closes now without coming off! So, sweet work. And, the new seals on the front doors seem great. Again, it’s only been a couple of weeks, so we’ll see if they hold for the long haul, I’m sure they will. The hanger for the front license plate is great and the Toyota symbol on front seems to be great.
Customer Service - 5.0/5.0 -
Very nice, well organized, professional, ease with handling my insurance, and very helpful when I needed to change the dates of the job, great job all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
2 nd time my vehicle has been in the shop Always comes out perfect!!
Repair Quality - 5.0/5.0 -
Went far & above fixing my car… Looks brand new!! Thank You !’
Customer Service - 5.0/5.0 -
Very Personable & kept in touch on progress Which I appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck was backed into, they got it looking brand new! They cleaned out the truck and vacuumed as well!
Customer Service - 5.0/5.0 -
I can’t say enough nice things about them!