Caliber - Farmers Branch
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Major repairs completed but there are still two noticeable dents from the police documented hit and run that happened to my vehicle. Inside the passenger door are scratches from laying the door down.
Likely to Recommend - 2.0/5.0 -
I am not happy overall with anything but the guys who took my calls to schedule
Repair Quality - 2.0/5.0 -
I wasn’t happy with they work quality…hand prints inside, scratched door inside, dents left outside, paint tape and hand prints as well
Customer Service - 3.5/5.0 -
Customer service was good on the front end
Returned Clean
My Experience - 5.0/5.0 -
I understand surveys are designed to determine customer satisfaction levels, but, I have to say, Zack, your parts manager, consistently went above and beyond the call to duty. His follow up and attention to detail was very impressive!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for you’re kind professional service .I will recommend you to anyone in need of repairs and will definitely return again .Zach was awesome and so kind and polite 👍.I really appreciate you’re professionalism
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very friendly staff always giving me updates on my vehicle. Very highly quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Although we paid in full before the vehicle was brought up, the hood repair was unacceptable. Basic QC (run your fingers over the gap between the hood edge and front cowling) should have told any that the bent hood edge was not level, We did not take the car and the shop is reworking the repair, though we have not yet gotten an update on when we can finally pick it up. Not angry, just frustrated - the car has been in the shop for over a month.
My Experience - 0.0/5.0 -
My car was not ready. The hit hood was not lined up correctly. Please inspect your work before calling it complete.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alex and Ethin are wonderful with me. Both were very attentive and explaned all the process to me. I was in distress since it was my first time dealing with it. I cant thank them enough for the help!
My Experience - 5.0/5.0 -
Both Alex and Nubia were great to work with! Thank you!!!