Caliber - Farmers Branch

3.9 (415reviews)
85%
11530 Emerald Street,  Dallas,  TX  75229

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car

Reviews (415)

Likely to Recommend

Repair Quality

Repair still not completed. Bumper wrong color fasteners missing and lights not working after repair

Customer Service

Returned Clean

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Repair Quality

The body work came out great, but when i went to pick it up there were parts not done and I had to send it back to be held longer and fixed. I felt like a simple visual inspection could have caught this error and I wouldnt have saved a trip

Customer Service

The people were all friendly and text messages with status were great. But I felt like they rushed too much telling me the car was complete before it was inspected to be finished. Additionally I had to stay on top of them to make sure they told enterprise and my insurance the car was going to stay longer. I asked the receptionist to text me or call me when they updated both cases, i never got a text or call. I felt like I had to keep calling to check up on them to make sure things got done. On a positive note, they did hook me up with some extra paint for scratches which was awesome. service itself was great, i just felt the communication could have been better.

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Repair Quality

Customer Service

Jason is the best.

Returned Clean

My Experience

I will send my comments after one week

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Repair Quality

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My Experience

Fast, efficient, courteous. 100% satisfied. You folks have some exceptional people at the Emerald location.

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The employees at Caliber were top notch. Not enough that I could say, they were great!

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My Experience

Team is very professional. Worked very fast on my car and did a great job. Thanks.

My Experience

Very satisfied

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Good service and workmanship

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My Experience

Nice people, great job done, good experience thanks

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Nice people

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Returned Clean