Caliber - Flagstaff
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My only note; my BSD//RCTA sensor went out of commission after driving from the lot.. I’m willing to give it a few days as it was cleared by Subaru, the morning of March 7th, I will be returning in two weeks to check that the hood paint has properly cured to be buffed.. other note than that. I am more than satisfied from my initial impression.
Likely to Recommend - 5.0/5.0 -
absolutely. We have extoled your virtues and our satisfaction to many friends on Facebook
Repair Quality - 5.0/5.0 -
very professional with personal attention
Customer Service - 5.0/5.0 -
kept us informed very well. felt like we knew what was happening during the repair process
Returned Clean
My Experience - 5.0/5.0 -
From the moment I dropped my car off, it was such a smooth transition—no trouble, no hassle, and my car got done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! I appreciate the seamless transition from dropping my car off, renting car, to pick up.
Customer Service - 5.0/5.0 -
An employee waited for me to get there before he went home. He said he “knew I was coming.” That made me feel valued.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Joe was a good communicator and demonstrated that he cared about my experience. Armando’s communication was spotty; I called and left a message 5 days before my car was scheduled to be repaired and he never returned that call nor did he communicate when I picked up my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Thank you for taking such great care of our vehicle! It looks great other than a small paint smudge. Please let us know if we might be able to bring it back to potentially be fixed. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So welcoming, great people to work with, always willing to share and recommend others if needing any type of assistance in repairing your vehicle. Willing to recommend to family and friends mostly likely company covered most Insurance had great experience with their expertise. Thx
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They made the process super smooth and they made sure that I understand exactly what they were doing to repair my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I highly recommend caliber collision. Their customer service is amazing. Great communication throughout the process and they even cleaned my car inside and out before I picked it up. I received immediate attention as soon as I walked in the door and they delivered my car to me at work. What a great service this is. They made whatThey made what could have been a difficult process streamlined and simple. I have to say Geico insurance was fantastic to work with two.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. I am so impressed. I highly recommend Caliber Collision.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
The survey spam was obnoxious. Recieving a "Final Notice" to complete a survey is quite possibly is one of the most irritating things I've ever experienced. I recieved 7 text messages and 5 emails asking me to do a survey, that in itself ruined the experience. You should be ashamed.
Repair Quality - 4.0/5.0 -
Tail light was left unplugged, I drove around like that for 2 days before it was discovered
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, all who helped were very helpful and professional