Caliber - Flagstaff
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very clean and quick work
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend moving forward to any friends or family to come to Caliber Collision for any repairs for their vehicles. Again thank you so much we left happy with our vehicle and service you offer! From start to finish everyone made it such an easy process.
Repair Quality - 5.0/5.0 -
The best quality repair we have ever had.
Customer Service - 5.0/5.0 -
The communication and daily text updates were so helpful and great to received. We never had to once call to get an update. Best service we had received
My Experience - 5.0/5.0 -
My car looks brand new! Fantastic work and wonderful customer service. I appreciate all your hard work!!
Likely to Recommend - 5.0/5.0 -
I’ve already told people to visit caliber collision!
Repair Quality - 5.0/5.0 -
Couldn’t be happier with the entire experience!
Customer Service - 5.0/5.0 -
Very friendly staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me updated and did not rush anything
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did an excellent job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your service and commitment of finishing my vehicle. I'm greatly appreciated for your service and constant communication with me.
My Experience - 5.0/5.0 -
Kyle is an absolute artist! His body work and attention to detail are unmatched. So grateful for the work he did on our car after someone hit and ran. 10/10 would recommend him and Caliber to our friends, family and anyone who needed car/body work. We are 100% satisfied with the work and the customer service. Made the process of dealing with the entire thing great! They helped with every part of the process, were excellent communicators and left nothing up for confusion. We knew exactly what was going on, the time line, how to deal with the rental, insurance, etc. We are incredibly grateful for the team and their hard work! They deserve a raise. Exceptional job across the board!
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Berry pleased with the work you did, thanks
My Experience - 5.0/5.0 -
I would like to say the staff were friendly. It just took longer to get repaired than expected due to receiving wrong parts. I’ve never experienced that long of service before. Usually in the past it would’ve taken a week. I used a different company back then.
Likely to Recommend - 2.5/5.0 -
I may but personally would go with the shop I worked with in the past
Repair Quality - 3.5/5.0 -
The time to get repairs done was a bit longer than I’ve experienced before in the past. It may not have been their fault due to wrong parts being sent to them. Staff was very friendly. The driver door however has occasionally cracking noise as if it is rubbing metal on metal. I will be calling them back regarding this.
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took 3 months for my car to get fix from December because the shop lacks customer care whereby they have left my car sitting in their shop for two mons because they dint get my consent to fix the car because they never reached out or call or e-mail me the consent which i am supposed to sign and they have a lot of assurance bout the completion of repair but never got the repair completed as per their advice, and they never communicate to customer, the customer ends up calling them every week which is bad service and very inconvenient on customer part.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
Rear cargo tether has not been fixed. Large chunks of glass are still in the cargo section of the vehicle. This is where my service dog rides. Clean up of the vehicle on the interior from the work done at Caliber was poorly handled.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick and speedy, good customer service