Caliber - Flowood
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Garrett did an amazing job with keeping me up to date on my vehicle’s progress.
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments
Repair Quality - 1.5/5.0 -
The repair of my Chevrolet Equinox took nearly 4 months. It wasn’t all Caliber Collision's fault. The manufacturer parts were back ordered. But I did not receive updates until after I started calling and checking on the progress. The day before I was supposed to pick up the vehicle they called and told me it needed a new battery. The vehicle is a 2025 model and I felt they wanted me to pay for it instead of getting the insurance to pay for it or go to the dealership and have the battery replaced under the warranty. When I picked up the vehicle, I was told they were instructed to hurry up and get the vehicle out the door. I did a through inspection of the vehicle and found the hood was not aligned properly, thus making a wind noise. The radiator was not seated back in its mounting bracket due to a cross beam not fully bent back into alignment. When I looked inside the vehicle I found I could wipe my fingers across the dash, mirror, doors and would wipe up thick amounts of sanding dust. I found oil stains on both the front seats and rear seats. It looked like they had placed either parts or tools on the seats. I also found what appeared to be over spray or something similar on the back and sides of both the front driver and front passenger seats. This would not wipe off. It was almost like they had left the doors open when they sanded and spray painted the vehicle. I also found fine paint specks on the windshield. It took a razor blade to scrape them off. When I got the vehicle home I also found a plastic skid type pad underneath the driver seat that had been broken. There was also a hole in the frame that appeared to have been bent/ pulled out hy something like a hook. Now I did allow them to try to clean the oil stains up before driving the car from the lot. It wasn’t the best clean up. I also found that they charged my insurance for windshield washer fluid, but when I found there was no liquid in the washer reservoir and I asked for some to be placed in it, the response was “they didn’t have any!” Now I could have gone back to have these issues dealt with, but I chose to trade the car in for a new model the very next day and I didn’t want to have to wait any longer since it already took four months to get it out of the shop.
Customer Service - 1.5/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0 -
My mom referred me to Caliber after having her work done.
Repair Quality - 5.0/5.0 -
Easy process and was kept up to date on progress of repairs
Customer Service - 5.0/5.0 -
Very personable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Dry very dissatified
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carey did an excellent job! Kept me updated at all times and was so very helpful! We will definitely recommend Caliber!
Likely to Recommend - 5.0/5.0 -
Great service!!
Repair Quality - 5.0/5.0 -
My car looks great!!
Customer Service - 5.0/5.0 -
Carey was so nice and kept me updated on everything! The service was excellent and my car looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was really nice
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The adjuster Carey Benton was very professional and easy to work with and my car was ready before expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
carey benton was great keep me well informed my looks great
Customer Service - 5.0/5.0 -
the estimator carey benton was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carey did a great job taking care of my GMC 2500. It looks brand new again. He had it ready quickly and communicated with me the entire time.
Likely to Recommend - 0.5/5.0 -
I will make a point to never recommend this facility
Repair Quality - 0.5/5.0 -
Entire process was a disaster, horrible experience. I’m an insurance executive and will make a point to never recommend this facility to my customers or insurance carrier partners
Customer Service - 0.5/5.0 -
Terrible service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I have express my reason several times by email and phone, main reason is for me to loose money because you can keep the time lines given by Caliber team and then been blame because I took my time on giving my statement to the insurance, the time lines was given after the insurance accepted the claim
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0 -
To many deadlines given by you guys that were broke and by not having my truck on the time that I was told it cost me ove 2k on equipment delivery fees and loose of contracts