Caliber - Fort Smith - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Patrick was super helpful! He kept me updated along the way and had a positive attitude.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks really good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not for any internal problems of the car
Repair Quality - 0.5/5.0 -
Yall ruined my car more and left myself carless for a week til yall decided to pay for another rental. The lack of proper communication towards my vehicle the mechanics ruined.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
repairs went a full month or a day or two more... longer than was expected by all concerned... I had to get involved to get Caliber to call Progressive and Enterprise so that I did not get "dinged" for extra car rental day charges on me since repairs went over 30 days..... the people there work very hard and they were helpful when I was able to reach them.. and my car seems to be driving just fine. thank you, Philip H. Merry, Jr.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend them to anyone based upon my experience.
Repair Quality - 5.0/5.0 -
They did a great job and on the schedule they committed to.
Customer Service - 5.0/5.0 -
They are very friendly, professional and communicative.
My Experience - 5.0/5.0 -
They did an awesome job and I am very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks like new, and it was finished early. The workers accommodated me when l asked if we could move up the time when we could pick it up.
Customer Service - 5.0/5.0 -
They gave us updates when we called and sometimes before we called.
My Experience - 5.0/5.0 -
Very good experience, I liked being informed of progress, staff and Patrick were courteous and helpful. The work was beautiful just like new thank you.
Likely to Recommend - 5.0/5.0 -
New to area so now we have a resource
Repair Quality - 5.0/5.0 -
Very positive experience, timely, informative, and courageous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were great, they went the extra mile fir me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above and beyond and helping me.
My Experience - 5.0/5.0 -
The work that your staff performed on my son‘s truck when it was damaged by hail from recent storms was excellent. The timeframe to get the truck in and complete the work was exceptional. We have used your services three times in last three years and each time the work was outstanding. I would highly recommend using caliber collision.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Catherine at the front desk was great. Service tech was not. Absolutely no communication about the vehicle at any point during the repair process. I requested information and never received it, had to get the info from the insurance company. The only way I knew my car was ready was because I got an automated message.
Returned Clean
My Experience - 5.0/5.0 -
Quality workmanship. Excellent communication throughout the process.
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
For now, very satisfied so far gotta wait a little longer, though to find out for sure if there was a good job