Caliber - Fort Smith - South

4.7 (866reviews)
94%
6600 S. 31st Street,  Fort Smith,  AR  72908

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (866)

My Experience

The work that your staff performed on my son‘s truck when it was damaged by hail from recent storms was excellent. The timeframe to get the truck in and complete the work was exceptional. We have used your services three times in last three years and each time the work was outstanding. I would highly recommend using caliber collision.

Likely to Recommend

Repair Quality

Customer Service

Catherine at the front desk was great. Service tech was not. Absolutely no communication about the vehicle at any point during the repair process. I requested information and never received it, had to get the info from the insurance company. The only way I knew my car was ready was because I got an automated message.

Returned Clean

My Experience

Quality workmanship. Excellent communication throughout the process.

My Experience

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Repair Quality

Customer Service

For now, very satisfied so far gotta wait a little longer, though to find out for sure if there was a good job

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Repair Quality

You couldn't tell there had been any damage. The paint job was beautiful.

Customer Service

All staff were kind, respectful, and helpful.

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Repair Quality

Customer Service

Returned Clean

My Experience

Job was well done, reasonable amount of time and lifetime warranty

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Returned Clean

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I highly recommend you.

Repair Quality

It looks great.

Customer Service

You all went above and beyond with your customer experience. I have already recommended you to one of my co-workers. Great work on the vehicle and nicely done with keeping me updated on the vehicle status and with working with the rental car company.

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Repair Quality

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Returned Clean

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My Experience

Patrick and his crew are top notch I used caliber before and was impressed and why when my cars was both damaged with hail I didn't even think about anywhere else

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Repair Quality

Customer Service

Returned Clean

My Experience

Am i Satisfied? Yes with one shortcoming The interior grab hanle on the driver headliner was removed for repair and left in the driver door pocket. I will snap it back in place. If for any reason their is a problem with doing this or any anything else I'll let you know.

Likely to Recommend

I would recommend this place because yet it may of taken a little bit longer than I thought they did really good with my vehicle and everyone that I had talked to was really respectful towards me

Repair Quality

Caliber collision did really good on my vehicle and I appreciate you all for fixing my vehicle thank you. I appreciate the respect I was given every time I walked in or called for an update or question.

Customer Service

Caliber collision did really good on my vehicle and I appreciate you all for fixing my vehicle thank you. I appreciate the respect I was given every time I walked in or called for an update or question.

Returned Clean

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My Experience

My car looks really good and the staff was very professional

My Experience

Thank you for returning our car in such brand new condition. We really appreciate your work!

Likely to Recommend

We will recommend Caliber to anyone.

Repair Quality

Excellent work! We are very pleased!

Customer Service

All personnel are very polite and professional.

Returned Clean

Likely to Recommend

Repair Quality

Great group of people working there only place will work on my vehicles backed by warranty

Customer Service