Caliber - Fort Smith - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Job was well done, reasonable amount of time and lifetime warranty
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend you.
Repair Quality - 5.0/5.0 -
It looks great.
Customer Service - 5.0/5.0 -
You all went above and beyond with your customer experience. I have already recommended you to one of my co-workers. Great work on the vehicle and nicely done with keeping me updated on the vehicle status and with working with the rental car company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Patrick and his crew are top notch I used caliber before and was impressed and why when my cars was both damaged with hail I didn't even think about anywhere else
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Am i Satisfied? Yes with one shortcoming The interior grab hanle on the driver headliner was removed for repair and left in the driver door pocket. I will snap it back in place. If for any reason their is a problem with doing this or any anything else I'll let you know.
Likely to Recommend - 4.5/5.0 -
I would recommend this place because yet it may of taken a little bit longer than I thought they did really good with my vehicle and everyone that I had talked to was really respectful towards me
Repair Quality - 4.5/5.0 -
Caliber collision did really good on my vehicle and I appreciate you all for fixing my vehicle thank you. I appreciate the respect I was given every time I walked in or called for an update or question.
Customer Service - 5.0/5.0 -
Caliber collision did really good on my vehicle and I appreciate you all for fixing my vehicle thank you. I appreciate the respect I was given every time I walked in or called for an update or question.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks really good and the staff was very professional
My Experience - 5.0/5.0 -
Thank you for returning our car in such brand new condition. We really appreciate your work!
Likely to Recommend - 5.0/5.0 -
We will recommend Caliber to anyone.
Repair Quality - 5.0/5.0 -
Excellent work! We are very pleased!
Customer Service - 5.0/5.0 -
All personnel are very polite and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great group of people working there only place will work on my vehicles backed by warranty
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I called to schedule to have my blind spot monitors calibrated and I was told someone would call me back. No one called me so I called them back. They said I was scheduled but when I got there they had no clue I was coming. When I picked my truck up I noticed that it still wasn’t calibrated and I called to talk to them. They once again said someone would call me and no one did. My truck is not calibrated right the blind spot monitors go off randomly and don’t go off when someone is in my blind spot. I would really like to get my money back as this was an insurance claim so I can take it to someone that can get it done correctly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the time I first brought my car in for an estimate until the time I picked it up after being repaired, I was impressed with every staff member's organization, professionalism and attention to detail. I cannot help but highly recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience, quality repair.
Customer Service - 5.0/5.0 -
Very organized, they answered every question I had. Everything occurred when they said it would.
Returned Clean
My Experience - 5.0/5.0 -
Good job, maybe y'all will have better luck with the next set of lights.
My Experience - 0.0/5.0 -
The finished product was not good at all the first day we went to pick it up. They did rework the issue and got it corrected. However, last night I noticed a bracket hanging from the bottom of the car. I Will need to take it back once again for them to fix hopefully in the next day or so as my schedule will allow me to. Very inconvenient!