Caliber - Fort Smith - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber Collision provides professional service from the time an estimate is given until the vehicle is repaired. Their communication is clear and frequent to keep the owner informed of progress. Thanks for the great work. As a repeat customer, I highly recommend you.
Likely to Recommend - 5.0/5.0 -
I’ll never go anywhere else. Thanks for the great work.
Repair Quality - 5.0/5.0 -
Caliber Collision provides professional service from the time an estimate is given until the vehicle is repaired. Their communication is clear and frequent to keep the owner informed of progress. Thanks for the great work. As a repeat customer, I highly recommend you.
Customer Service - 5.0/5.0 -
The service was outstanding with clear communications.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Well done
Customer Service - 4.5/5.0 -
Well done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice and very quick response and service time. Car even came back cleaner than how I left it, Thank You!
My Experience - 5.0/5.0 -
A job well done + a week early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The sensors weren’t fixed when they guaranteed me that they would be.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Got it done in a timely manner and where very friendly.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Detailing was bad guy didn't know how to detail
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They where great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They where very friendly and done a wonderful job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks perfect.
Customer Service - 5.0/5.0 -
Their phone were answered promptly and everyone I talked to was very polite.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would have my work done by Caliber Collision if I could all the time great people to work with,and do such great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent job on repairing the damage
Repair Quality - 4.5/5.0 -
I had asked to retrieve a ring lost in the cup holder. They had a note but nobody did anything about it. The guy even said oh that's what that note was about. As far as the Collision it was fast repair and looks like a good repair. I have no problems with the repair but they did not totally do what I had asked. I knew it was in addition to but still I asked and they had a note but did nothing about it. I am pleased with the repair
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already used y’all twice
Repair Quality - 2.5/5.0 -
The service on my truck was great but in the end when I dropped off my rental thats where the service went down. I was told to leave it with you which was inaccurate. The car rental place didn't know i left my car there and didn't finalize my rental until 4 days later leaving my deposit to not be returned for another week. Very unnecessary situation
Customer Service - 5.0/5.0 -
Dealing with Marshall was an awesome experience. And the repair work I am just as happy with
Returned Clean
My Experience - 5.0/5.0 -
They did such a great job on my Trailblazer! It looks brand new again. Kent was wonderful and very communicative. I appreciated him calling often and giving me updates on the repair process! I will definitely recommend Caliber Collision to everyone in the future!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was handled professionally. My car looks flawless. Kent was a great communicator And keeping me informed the whole way. Katherine at the front desk is a true gem... I was so grateful that I even bought them pizza 🍕
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
they did a really good job fixing my car and keeping me updated on how they were getting along with repairs and was very nice when i went to pick it up
My Experience - 5.0/5.0 -
Kept us updated regularly and let us know how it was going..Very nice people to work with..A big thank you to Marshall for handling it!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with..They kept us updated on progress..Would totally recommend them..We were very satisfied with results..
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job in the estimated time, and handling my rental was a real plus.