Caliber - Fort Wayne - North

4.8 (2,377reviews)
96%
1820 West Washington Center Rd,  Fort Wayne,  IN  46818

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,377)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Although I pray that its not needed, but if so caliber is at the top of my list. I thank you for the great work that was done on my vehicle & the continuous communication throught the process

Repair Quality

My car looks as if it was never in an accident, other than the fact that the repaired parts look even better. And to know that the work it guaranteed, is like icing on the cake

Customer Service

When I dropped my car off, the people there seemed a lil unfriendly. Hopefully just not morning people, it was 7:45a. When I picked my car up, around 4:30p, it was like a entirely different place, very pleasant. And Tyler was awesome throughout the entire process

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Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The staff at Caliber was very kind and professional. I would definitely recommend Caliber to others!

Likely to Recommend

I am a satisfied customer!

Repair Quality

The repair looks great and I am very satisfied!

Customer Service

Excellent customer service. Everyone I encountered was very friendly and professional!

Returned Clean

My Experience

Great as always!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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I will recommend!

Repair Quality

Nice job. Very friendly. Grade is A+!

Customer Service

Customer service very good.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did a great and timely job. Always kept in touch about the state of the repair.

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great and is running good. Thanks.

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Customer Service

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Customer Service

My Experience

Excellent service and excellent customer care

Likely to Recommend

Repair Quality

The office lady at the front who speaks with customers and answers phone is the most rude, unprofessional sarcastic unpleasant ignorant b---- ever because of her we WILL NEVER COME BACK , UNLESS WE ARE GUARANTEED SHE IS NO LONGER THERE.. I WLL GIVE THIS INFORMATION TO USAA CUSTOMERS SATISFACTION VENDOR LIST

Customer Service

Front Desk lady was the worst person ever because of her attitude and rude customer service we will not come back

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Tyler did an excellent job explaining the repair process to me and even stayed in communication to keep me updated on the status of my repair.

My Experience

The experience with Caliber was great! They kept me updated with status of my repairs and were very attentive to us as a customer.

Likely to Recommend

Repair Quality

The repair was really nice

Customer Service

Kept us updated

My Experience

Great job on repairing my vehicle, everything seems to be fixed to my satisfaction. Was happy to be kept up to date on the repair status.

Likely to Recommend

Repair Quality

Great repair work, but transmission not working properly.

Customer Service

Returned Clean

My Experience

Likely to Recommend

They did a fine job but I’m cautious about recommending any type services to others. I would be honest that I had a good experience.

Repair Quality

Eric was my advisor. He was knowledgeable and informative. I was kept up to date with progress and repair looks good.

Customer Service

Returned Clean

My Experience

The team moved things along very quickly and updated me at each step of the repair, they even got done two weeks ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

It looked beautiful once they finished her up!

Customer Service

Everyone was super nice, quick and direct.