Caliber - Fort Wayne - North

4.8 (2,377reviews)
96%
1820 West Washington Center Rd,  Fort Wayne,  IN  46818

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,377)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would recommend to friends and family!

Repair Quality

Service was quick and efficient! Kept me up to date on parts and expected time of completion, as well as completed the job 2 days early. Much appreciated.

Customer Service

Provided excellent customer service, and detailed work.

Likely to Recommend

This is the second time my vehicle was in your shop. The first time around, the repairs went without a hitch and the car looked as good as it did the day I bought it. This time around, the car looks like absolute crap, the attitude of your employee Eric has absolutely made sure that not only will I never use your shop again after this is taken care of but I will never recommend your shop to anyone else.

Repair Quality

Eric, the one who is handling my car, neglected to tell me that I could opt to pay the difference from the aftermarket part to the OEM part. He blamed the insurance company. They used an aftermarket bumper that does not fit properly on my vehicle and as a result looks like crap. When I saw the vehicle I told them I was not satisfied and they basically told me I had no choice they were not going to do anything about it. So, I did pick my car up but not because I was satisfied but because basically they said they weren't doing anything more. Yesterday, I had a conversation with this Eric and he literally told me that had I not pick my car up and not paid my end of the deductible with you would not have been paid that my car would have been fixed. But since they have been paid he doesn't feel the need to do anything else for me.

Customer Service

My insurance company had called Eric at your office in Fort Wayne Indiana and he literally lied to them and told them that the bumper fit fine when it does not. I am not satisfied with the treatment I have received from your company.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very fprofessional. Great customer service!

Likely to Recommend

Repair Quality

Flawless job! Great customer service!

Customer Service

Very helpful and professional!

My Experience

Excellent service! All of the employees I dealt with were friendly and helpful. I would 100% recommend Caliber Collision to anyone needing body and paint work on their vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car was returned in what seems perfect condition I am

Customer Service

Good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Person in charged of repairs kept a very constant communication of the work as it progressed and very attentive to fix prior issues with great positive attitude.

Likely to Recommend

Repair Quality

Very quick and nice job. Great constant communication with full professionalism from start to end.

Customer Service

Very welcoming.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

First class experience

Customer Service

Top notch service

My Experience

My Experience

Everything seemed to be handled well. Eric did a good job lining it all up and the overall customer service was good. We have only had the vehicle back for 6 hours but it all seems to be good so far. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome place, would defs recommend!