Caliber - Fort Wayne - North

4.8 (2,371reviews)
96%
1820 West Washington Center Rd,  Fort Wayne,  IN  46818

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,371)

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff was very nice! The technicians did and great job on my vehicle and kept me informed of my vehicle progress

Likely to Recommend

Repair Quality

I was a lot surprised that they were able to fix my car for about half of what the original estimate was. I guess I would have liked a clearer explanation for the discrepancy. Other than that,I am pleased.

Customer Service

Everyone I spoke to was friendly and helpful.

Returned Clean

My Experience

Everyone was very friendly and helpful. The work on my car looks great. Very happy

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Customer Service

My Experience

My car looks so good after repairs, and I was pleasantly surprised how clean they made the inside for me as well. I really appreciated the offer to deliver my car to my house as I was going to be out of town upon completion of the repairs. I will definitely recommend Caliber to anyone needing work done!!

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Customer Service

Returned Clean

My Experience

Likely to Recommend

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My Experience

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Customer Service

My Experience

Jay was very helpful in the front office with getting me in touch with my insurance. Huge thanks to him if not for him my car would've been there over weekend waiting for the claim to finish processing. His assistance directly lead to me receiving my vehicle on 08/06/21. Thank you.

Likely to Recommend

Repair Quality

Jay from front office was very helpful with helping me get my insurance deductible straightened out.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was fine, but the communication is to what needed to be fixed was subpar. I had to contact the facility to get updates no one ever contacted me. And it was stated that they would call me every Monday Wednesday and Friday to update me

Customer Service

As I stated before no one contacted me to update me on any kind of repairs on the car I had to call myself

My Experience

I appreciate the time taken to get the job done before the estimated time it was suppose to be done. Also taking care of the alarm issue my car has. Sorry i forgot to warn about it.

Likely to Recommend

Repair Quality

Bumper is as good as new.

Customer Service

Everyone was kind and professional

Returned Clean

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Repair Quality

Very impressed

Customer Service

Returned Clean

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Very nice; always willing to help when calling to check on the status of my car.

Returned Clean

My Experience

Thanks for getting it done!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Overall great experience

Repair Quality

Looks great!

Customer Service

We weren’t informed of the progress until we called ourselves.

Returned Clean