Caliber - Fort Wayne - North
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It look about 1.5 months to get my car back, which seems like a pretty long time. I think that may have been part-related though and the team was very good at keeping me updated on progress.
My Experience - 5.0/5.0 -
Everyone at Caliber were friendly, helpful and responsible. The work was done in a good amount of time. The work was well done and under the estimate. I feel confident that I can drive the car safely.
Likely to Recommend - 5.0/5.0 -
I would highly recommend Caliber and since my insurance company had given their name I let them know how pleased I was with the repairs and service I received.
Repair Quality - 5.0/5.0 -
No one likes to have their car damaged…even worse when it’s by a hit and run driver but I must say the repairs made at Caliber was a very pleasant experience. The entire staff were customer friendly and professional…especially Austin at the Fort Wayne,IN collision center.
Customer Service - 5.0/5.0 -
Austin was especially helpful in explaining the repair process and kept me informed by phone throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied with the quality of the repair!
Repair Quality - 4.5/5.0 -
Looks fantastic. The paint is slightly darker where the repair happened, but it's only noticeable in certain lights. Overall it looks great.
Customer Service - 5.0/5.0 -
The staff at caliber kept me up to date on every aspect of the repair and communicated all delays to me as soon as they were discovered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communications kept me apprised of how the vehicle was gone
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very easy process and perfect amount of communication throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
They did great work but I feel it is under staffed and have a struggle keeping up in demand
Repair Quality - 5.0/5.0 -
Austin was very informative on the entire process of repairing our 2017 dodge ram from day one
Customer Service - 5.0/5.0 -
We are very happy with the results of our beloved truck everyone did a great job caring for our truck
Returned Clean
My Experience - 5.0/5.0 -
Anthony Roby referred me and I was completely satisfied with the customer service from Jay and the staff. Maura was helpful and I so appreciate bringing the car to me at the golf course, so I could have it this weekend! I love my car and it looks amazing!!
Likely to Recommend - 5.0/5.0 -
We are very please with Caliber as this was the second time we have used them and they will be our preferred shop in the future. We are very happy with their professionalism and service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
When I opened the hood I noticed a piece was broken still compared to the other side.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks better than it did before the accident, the team did an excellent job. I will definitely go back if the need arises.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Great job overall but they missed damage to the water pump which required me to return the vehicle for the needed work
Customer Service - 5.0/5.0 -
Manager saved me a return trip to Ft Wayne by driving my car to my house (90 minutes away) on a Saturday. Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and friendly staff, and the work was done excellently.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Repairs not yet completed
Customer Service - 1.0/5.0 -
Repairs not yet completed
My Experience - 5.0/5.0 -
Excellent customer service! I didn't have to worry about a single thing!! Plus, my vehicle looks amazing!!