Caliber - Fort Wayne - North

4.8 (2,371reviews)
96%
1820 West Washington Center Rd,  Fort Wayne,  IN  46818

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,371)

Likely to Recommend

Repair Quality

Did a wonderful job, took a little longer than expected. Over all great Service thank you!

Customer Service

Returned Clean

My Experience

The repairs look great! Once again the team and techs at Caliber Collision knock it out of the park!

Likely to Recommend

Repair Quality

The shop did a great job on the repairs.

Customer Service

My Experience

Pleasure to work with the Caliber team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I love the communication of this place and how they always take care of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job

Customer Service

My Experience

The car had a check engine light,I checked the hood and the coolant reservoir was dry.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You did an awesome job from the beginning to the time I picked it up. You kept me updated which I really appreciate so much. Thank you for all your hard work on my car.

Likely to Recommend

Yes, I would. We actually have another vehicle of ours that they are fixing now.

Repair Quality

Did an amazing job on my Traverse. Staff was all great and very helpful from the beginning to the end.

Customer Service

Customer service was amazing

Returned Clean

Likely to Recommend

Top notch service and repair!

Repair Quality

They did an excellent job and even found a dent that I didn't notice. I love that they took the time to really look over the area damaged to fix it back to new! My vehicle is less than 6 months old and you would never know something happened to it.

Customer Service

Excellent service, always kept me informed via text on the progress.

Returned Clean

Likely to Recommend

Repair Quality

The repair itself is very good. I didn't care for how they made you believe that the repair wouldn't take as long as the original estimated time given

Customer Service

My Experience

The updates every other day were extremely convenient

Likely to Recommend

I loved that they work with progressive i am just struggling with the time frame and lack of communication

Repair Quality

Communication started off strong. However, as the service wrapped up there was a lot of miscommunication on when tonpick up my vehicle. I had been told some services were done,( windsheild repair) then found out they were not because insurance didn't cover it. I had told them either way I wanted it fixed at the beginning. No one told me it was not going to be coveted or that they weren't doing it. They said it was repaired over the phone. It was never fixed. My car was there for two weeks. When i did co.e to get it, they had to paint it and the trim piece broke when removing. They jad to order a new one. So it was not on when i picked up the car. The quality of the work was great. I just wish the communication was better. The amount of time my car was in the shop was excessive as well.

Customer Service

Very kind. They did try to make my concerns heard.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great customer service, Great workmanship!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Was very pleased with Caliber’s work and keeping us informed.

Customer Service

Very satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very prompt, quite affordable and friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean