Caliber - Fort Worth - IH 30
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They missed a spot that should have been buffed out, but then when I pointed it out they buffed it out hence the 9.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car sat at your shop for 8 days before I received an estimate. You also gave me estimated dates when service would be completed that were incorrect, not once but twice. You had my car for over 5 weeks. For the amount of damage repaired, that was too long. Of course I wanted the repairs done completely and well, but I did not believe you ever felt the urgency that I did to get my car back.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of the doors replaced has a seal issue. I need to bring it back in to have it fixed. Great customer services. Always a good experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
My car was left dirty. Sticky stuff on the outside of the car
Customer Service - 4.5/5.0 -
Matt did great. Just wish I would?ve known what was happening as it was happening.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer Service and great work on my vehicle!
Customer Service - 5.0/5.0 -
Excellent Customer Service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am very upset with the quality of work I received on my car recently. The first time they called and said my car was ready for pick up I looked over the car and had the service advisor (Steve)mark 10-15 issues that were not done correctly and should have been fixed even before they called me. He then said he would fix all the issues we spoke about and get back to me, which he did in a timely manner. The second time they called stating the car was ready, I had to pick the car up in the dark and it looked as if all the issues were fixed but the next day in the sun light I noticed there is still over spray on the black cowl and wipers, they did try to remove but made it worse and there are still paint spots. My other issue, the alignment of the hood, it's still not correct and when I spoke to Eric on the phone about it, he said they have made all the adjustments possible but its still not right. I would like the cowl and wipers replaced since they did not get all of the over spray removed and we need to find out why the hood does not align properly. I would like to speak with the manager of the faculty or someone from the corporate office to remedy my concerns. Richard Neel 817-360-4830, thanks.