Caliber - Fort Worth - Southwest

4.8 (1,240reviews)
97%
5449 Columbus Trail,  Fort Worth,  TX  76123
See Photos
Instant Estimate
Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (1,240)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, seamless communication, and timely repairs. Many highlighted that vehicles were returned looking brand new, with flawless paint matches and exceptional attention to detail. The staff was widely described as professional, friendly, and knowledgeable. Regular text and phone updates throughout the repair process were a standout feature that gave customers peace of mind. A significant number of vehicles were completed ahead of schedule, which delighted customers. A few customers noted concerns such as minor issues upon vehicle return, including misaligned parts or unresolved damage, reflecting areas customers felt could be improved. Overall, the vast majority expressed high satisfaction and willingness to recommend Caliber Collision to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... some rearside damage. The team did an absolutely flawless job with the repairs. You literally cannot tell it was ever in an accident. They returned it to me ..." Read more
"... Collision Is A Great Company.With A incredible Staff! Their Repair Work Is Elite! They Make You're Car Look Like It Was When You First Saw It At The Car Lot! ..." Read more
"This was really a minor body job work. However, Csliber did an outstanding job. Since the accident my information panel would not light up. Per Cslibers ..." Read more
"From the beginning the customer service was exceptional, the front desk receptionist was so helpful, and my vehicle was repaired and done ..." Read more
"They did an excellent job on repairing the damage to my car. Bonus points: They detailed my car inside and out."
"The entire staff gave excellent customer service!! My car was finished and available for pickup 4 days ahead of scheduled date. I would certainly recommend ..." Read more
"Everyone was so friendly and so great! It was super quick repair, and was done even before the estimated timeline. Very glad I chose Caliber!"
"Excellent work, and my vehicle was ready way before I expected it to be."
"The Work was done before time promised, and the staff there that I worked with was great, thy knew what ..." Read more
"One day early, which was wonderful"
"First and foremost, the communication that your company gave me on the status of my vehicle on a daily basis. If not every other day ..." Read more
"... received my keys were kind, knowledgeable and thorough. I never had to question what was going on. The communication was excellent. Our vehicle was completed ..." Read more
"... road to you guys was not the best of circumstances. If you want great communication and a great customer experience- go to Caliber!!!" Read more
"Courteous staff. Appreciate the frequent text status updates. The repairs were fantastic. The doors look like new."
"Excellent communication and updates from the team. The repair look fantastic!"

My Experience

Efficient, professional and reliable service.

Likely to Recommend

I would definitely recommend this business to a friend or work colleague

Repair Quality

I was very satisfied with the business. I thought that the employees were professional. The facility was impeccably clean, and the results of my repair were very satisfactory.

Customer Service

Customer Service was very good. I was kept up-to-date with my repairs through personal phone calls as well as text messages.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Excellent experience throughout the entire process. Lorie Dominguez went above and beyond delivering exceptional service, providing peace of mind.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick repair, nice folks

My Experience

This has been the smoothest experience ive had with a body shop. Will definitely give props to the team and hole not to be back but if I have to I’d definitely choose this shop over anyone else. Repair was quick and easy everything was taken care of by my man Dominic.

My Experience

Great follow up and good communication through the process

My Experience

The young ladies at the counter was very friendly and courteous make you feel welcome

My Experience

Amazing customer service and overall workmanship.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great communication with my sales advisor, I believe his name was "Dominic" and the front desk staff.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Courteous staff. Appreciate the frequent text status updates. The repairs were fantastic. The doors look like new.

Likely to Recommend

Repair Quality

Car doors look like new. Great paint job.

Customer Service

Great except for scheduling. Representative waited until last minute to reschedule my drop off from Friday to Monday, due to my needing a rental. Since I had scheduled so far in advance, the on-site personnel could have given a heads up earlier in the week that this was required due to my need of a rental car. As It was, it delayed the start of my repair. This is the only reason I'm selecting 9. Rest was of the experience was great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and a friendly atmosphere.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

1 - 20 of 1,240

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Fort Worth  |  76123