Caliber - Fort Worth - Southwest

4.9 (1,208reviews)
97%
5449 Columbus Trail,  Fort Worth,  TX  76123

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,208)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with excellent paint matching and attention to detail. Staff are frequently described as professional, friendly, and knowledgeable. Regular text and phone updates throughout the repair process were widely appreciated, giving customers peace of mind. Numerous reviewers noted their vehicles were completed ahead of schedule, which was seen as a significant bonus. A small number of customers mentioned concerns such as extended repair timelines due to backordered parts, minor finish issues, or items not fully addressed, reflecting areas customers feel could be further refined.
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"... my car had some rearside damage. The team did an absolutely flawless job with the repairs. You literally cannot tell it was ever in an accident. ..." Read more
"... Collision Is A Great Company.With A incredible Staff! Their Repair Work Is Elite! They Make You're Car Look Like It Was When You First Saw It At The Car Lot! ..." Read more
"Made my car look brand new"
"From the beginning the customer service was exceptional, the front desk receptionist was so helpful, and my vehicle was repaired ..." Read more
"This was really a minor body job work. However, Csliber did an outstanding job. Since the accident my information panel would not ..." Read more
"Excellent work, and my vehicle was ready way before I expected it to be."
"The entire staff gave excellent customer service!! My car was finished and available for pickup 4 days ahead of scheduled date. I would certainly recommend ..." Read more
"One day early, which was wonderful"
"... finally repaired. Im not satisfied as how long it took. My car was in for repairs for nearly 3 months because a part being in backorder. When that part ..." Read more
"First and foremost, the communication that your company gave me on the status of my vehicle on a daily basis. If not every other ..." Read more
"... thorough. I never had to question what was going on. The communication was excellent. Our vehicle was completed exactly when they said it would be without ..." Read more
"... road to you guys was not the best of circumstances. If you want great communication and a great customer experience- go to Caliber!!!" Read more
"I like that I was kept up to date on the process of the repairs. Many places dont do this so I knew exactly when ..." Read more
"Efficient and clear communication as the work was performed. The service was courteous and professional ..." Read more

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Great service got it all fixed and did it quickly. There were paint chips that were not fixed on the hood from the wreck that I thought would at least would’ve been touched up as it’s just missing paint, but oh well nothing a paint pen can’t fix.

Customer Service

Great. Everyone was helpful no issues with service and updates.

Returned Clean

My Experience

Javier was probably the best person I’ve had the privilege of dealing with during a terrible event like a wreck. Made the entire process smooth, transparent. And kept us informed throughout the process.

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Javier is the man💪🏻

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My Experience

Great work. All team members were courteous and professional.

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Returned Clean

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They did a good job.

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100% , my brother in law recommended me and don’t regret it!

Repair Quality

i was really satisfied with the results, even better then when i first bought my car honestly! Javier was professional and understanding and kind. I would receive updates on my car and that would ease my mind. Also can we talk about how fast the process was on getting my car back! very fast and great job. i would recommend this place with my friends and family!

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customer service was very great

Returned Clean

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My Experience

Caliber Collision Is A Great Company.With A incredible Staff! Their Repair Work Is Elite! They Make You're Car Look Like It Was When You First Saw It At The Car Lot! I Am Really Satisfied With Their Work! Thank You Caliber Collision!!!

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My Experience

I job was well done, but what mattered more is the costumer service kudos too the team especially the lady helped me out .

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Amazing work. Amazing service. Very good at helping and understanding when my insurance did not put in correct deductible.

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Returned Clean

My Experience

Javier always kept me informed of what was going on with my vehicle.