Caliber - Burleson

4.9 (8,571reviews)
99%
10836 S. Freeway,  Burleson,  TX  76028

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (8,571)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout highlight, as customers appreciated frequent text and phone updates throughout the repair process. Timeliness was another strong point, with numerous customers pleasantly surprised their vehicles were completed ahead of schedule. The professionalism, friendliness, and attentiveness of the staff were widely celebrated. A few customers noted areas for improvement, including occasional paint inconsistencies, minor parts not fully reinstalled, and isolated communication gaps toward the end of the repair process, as mentioned directly in their feedback.
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"... quality as a 10. The workmanship was excellent, and the repairs were completed with great attention to detail. The team was professional, efficient, and ensured ..." Read more
"... the entire time the car changed hands. Again the customer service was something you never see anymore… flat out great service. And I never say that about any company because ..." Read more
"... made everything easy from drop off to pickup and the repairs were flawless. Many thanks!" Read more
"Im really pleased with the work that was done on my car you would never know there was any damage to it at ..." Read more
"... when dropped off. Went in for hail damage repair, came out with new scratches, marks on then side where there used marker to mark the hail dents that ..." Read more
"Wow the speed of the repair was totally unexpected! The vehicle looks great, will refer to you guys in the future."
"The team was extremely efficient and had my vehicle ready a week sooner than expected."
"Ready several days early."
"Honestly no complaints. Job was done exceptionally well and in a timely manner."
"... would never know there was any damage to it at all. It was completed in a timely manner. I was kept updated on everything that was going on ..." Read more
"... well-informed throughout the entire repair process. They provided timely updates, explained each step clearly, and were responsive to any questions I had. Their ..." Read more
"... from the minute we dropped our vehicle off, they kept us informed several times a week. Our advisor customer service was great and he most ..." Read more
"The texts and calls calls were daily and I always knew what was going on with my vehicle at all times."
"I was kept informed at every step of the process, I knew what to expect and let Caliber do they job"
"Updated often and the repair was done well. All together a good experience"

Likely to Recommend

Repair Quality

Great quality work!

Customer Service

Staff is always smiling and willing to help. Great job everyone

Returned Clean

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Returned Clean

My Experience

My rep was amazing and kept me informed. When I picked up my car after just a few days, the quality of the repairs were top notch. My car looks as good as new. Thank you so much.

Likely to Recommend

This and the car rental dropping off at your location made a bad situation (car damage) good.

Repair Quality

You can not tell there was any previous damage.

Customer Service

Great job by the complete team

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Repair Quality

Every thing look good

Customer Service

Returned Clean

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Repair Quality

Steven was great and kept me apprised of the progress on my vehicle

Customer Service

Good communication

Returned Clean

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Customer Service

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Customer Service

There was no reason for them to be driving my truck while they had it.

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Returned Clean

My Experience

Melissa is an amazing person! She goes beyond on customer needs! Also Roger did an amazing job on my console! Great team! A very welcome place! Thank you yall for yall hard work!

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My Experience

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Returned Clean

My Experience

Melissa was great My car looked like new Very pleased with the entire process

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My Experience

Very good communication. Very happy with repair work. Did not expect to have repairs done so quickly. Very happy customer.

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Returned Clean

My Experience

Steven did a great job with keeping me informed on the status of my Jeep repairs throughout the entire process. Thank you, Steven.

My Experience

I appreciate how gracious the employees were. Thank you for all your assistance.

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My Experience

My Experience

Steven was really nice and super thorough with my car!

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Steven was great!!

Customer Service

Returned Clean

My Experience

I had a great experience- Steven kept me up to date the whole time and the repairs look great! Thanks!

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Returned Clean

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Returned Clean