Caliber - Mansfield

4.9 (4,348reviews)
99%
1740 Commerce Dr,  Mansfield,  TX  76063

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,348)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than expected. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of the originally promised dates. Staff across the board were commended for being professional, friendly, and courteous, creating a welcoming and stress-free experience. The convenient co-location with a rental car agency was also appreciated. A few customers mentioned minor concerns such as cleanliness issues inside vehicles, a delayed repair, missing parts, and one instance of theft from a console, reflecting areas noted directly by customers for improvement.
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"The quality of my car repair is excellent. The repairs were executed with precision."
"... of them, daily communication text on progress, and they did a phenomenal job on repairs and body work. What meant the most was the moment I realized they ..." Read more
"... was wonderful. It was such an awful day and they ensured we were reassured, communicated with, and valued the entire process!" Read more
"... every step of the way so I knew what was going on. It was a big repair and they completed it early, which kept it within my rental car period. They ..." Read more
"Repairs were done in a very timely manner along with updates along the way. Great service."
"Good communication throughout process and finished 1 week faster than originally estimated."
"... through the process of getting my vehicle repaired. I never had to wonder what phase of the repairs was happening because I received text with updates mainly every ..." Read more
"Everything went good, not once did i have to call because they kept me informed the entire time and they finished my truck before they said. Great ..." Read more
"... enterprise right next to it . It was quick and easy . I got text every step of the way . So I never had to guess on how long theyll have my truck in the shop . Sticking ..." Read more
"... smoothly with my repair. The communication was great, the team kept me updated through the whole process, and the car came out looking perfect. Everyone I interacted with was professional and ..." Read more

Likely to Recommend

Repair Quality

Kept me apprised at every step.

Customer Service

Car looks great and they kept me informed on a daily basis of any changes.

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Repair Quality

Customer Service

My Experience

Very happy with the repairs and process!

My Experience

My car was put back together very well and timely. My advisor explained everything to me and made sure my vehicle was ready for pick as stated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very Nice Personal And Very Great For Business In The Community Of Mansfield And All Over Metro Texas.Thank You

My Experience

Just make sure to check the details when they finish a job; my car had some parts that weren't assembled correctly, and they ended up fixing them at the last minute. Thank you

Likely to Recommend

Repair Quality

Customer service was excellent. I was pleasantly surprised how quick and easy it was when I dropped my vehicle off.

Customer Service

Very friendly and helpful with any questions I had.

Returned Clean

My Experience

Thank you Macie for keeping me informed and throughout the whole process.

Likely to Recommend

Repair Quality

Macie kept me informed throughout the whole process thank you

Customer Service

Great job.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Brent is very friendly and kept me posted on every step of progress.

My Experience

I loved the updates and kind customer service! I definitely return if needed.

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Repair Quality

Customer Service

I love my car..everything turned out amazing!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Rufo did an excellent job communicating the vehicle repair progress in every step of the way.I would definitely recommend to friends and family thanks again!

Likely to Recommend

I would definitely recommend this shop to friends and family

Repair Quality

Rufo did a great job communicating every step of the way, front desk personnel very friendly.Very happy with the repair thanks.

Customer Service

Very helpful and friendly staff.

Returned Clean

My Experience

Rufo took great care to keep us informed about the repairs and updated the pricing. I have another vehicle that needs body work and parts replacement. I will ask for Rufo when I schedule the estimate.

My Experience

My Experience

You took a stressful experience and turned it into a tolerable/friendly one. Everyone was professional and kind. Your technician are true artists. Thank you.

Likely to Recommend

Repair Quality

Once again, you folks were awesome!! You did great work and got me my car earlier than anticipated.

Customer Service

Same