Crash Champions #0022 South Ft Worth

4.9 (8,904reviews)
99%
9601 South Freeway,  Fort Worth,  TX  76140
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In operation 20 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (8,904)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The front desk and support staff received frequent commendations for being welcoming, professional, and friendly. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many vehicles were completed ahead of the estimated schedule, which delighted customers. A small number of customers noted minor issues such as delays due to parts availability or small items needing re-inspection, though these were generally resolved promptly. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Yes, they did an excellent job and not only did they did an excellent job. Customer service is excellent too. I will always return."
"... breeze. All my questions were answered promptly and the work on my car is fantastic. You cant tell the bumper was damaged at all." Read more
"... helpful and very friendly. The whole process and the specific repairs were explained clearly and there was great communication throughout the time it was in the shop. I was very ..." Read more
"... consistently communicated with me about my auto repair. And repair is done early than the estimated timeframe. Thank you so much!" Read more
"Ready in 2 days. Exceptional turnaround"
"... That took an extra load off! World class service and it only took 1 days to complete the repairs. Would I tell anyone about your company, absolutely!!! I hope your company ..." Read more
"It took nearly 40 days to get my car back. The automated system is garbage amd hurt the locations ..." Read more
"... walked in the door. The work was professional and I got my car back a lot sooner than expected." Read more
"... with Crash Champions and they are truly Champions! I was informed throughout the process with text messages of each phase of the repairs. The team their was very professional, ..." Read more
"Crash Champions was in constant communication with updates from the start to the completion of our vehicle. Their front desk personnel are always ..." Read more
"... service was good, the repairs done effectively but the communication on the particulars regarding the repair were severely uninformed" Read more
"Awesome communication. Helpful and made sure we knew what all needed to be done"
"I loved the daily updates and the fact it was completed 6 days earlier than originally predicted. The front desk staff are ..." Read more

My Experience

Very friendly and car ready well before expected!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was perfect , especially the receptionist!!! She was my favorite lol made me feel welcome and did everything she needed to do to make the experience perfect!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

4x in 12 months, every visit for repair has been awesome. Mary Ann has made every experience pleasant. From the initial quote to pickup, she kept us informed and at ease about the whole process. Thank you to Crash Champions, for having such great associates, that keep us coming back

Likely to Recommend

Repair Quality

Truck looks like the day I bought it brand new!

Customer Service

Amazing customer service upfront, and even better customer service in the shop had me turned around and back in my truck in 2 days!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have given a recommendation!

Repair Quality

Awesome team all around!

Customer Service

Fantastic!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thanks for the easy process

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My first experience with Crash Champions and they are truly Champions! I was informed throughout the process with text messages of each phase of the repairs. The team their was very professional, personable, and exceeded my expectations in the quality of their work. Would definitely recommend.

Likely to Recommend

Repair Quality

They were very receptive to completing my repairs and kept me updated throughout the process.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Timely repairs, great communication, good work

Likely to Recommend

Repair Quality

Everything was great

Customer Service

Very polite and very thorough

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Both customer service and workmanship are top notch. The people there are friendly and they genuinely care about “you” and the quality of work they turn out. I was thoroughly impressed all around.

Likely to Recommend

Repair Quality

The car looks brand new and the paint repair isn’t noticeable (perfect match to rest of car).

Customer Service

They are all friendly and recognized me when I came back to pick up the car. I was given regular updates on progress.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job and repaired fast ,customer service was great. Thanks again for taking care of my truck

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Thank you

Repair Quality

Thank you

Customer Service

Thank you

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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