Crash Champions #0026 Mansfield

4.8 (9,344reviews)
96%
1580 Highway 157 North,  Mansfield,  TX  76063
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In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
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Email

Reviews (9,344)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs that made vehicles look brand new. The communication experience stood out strongly, as customers appreciated frequent text and call updates throughout the repair process, keeping them informed at every stage. Timeliness was another highlight, with numerous customers noting their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement directly from their experiences, including occasional repair quality concerns such as uneven paint, loose parts, or unresolved rattling sounds, as well as isolated instances where communication was reactive rather than proactive. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Repaired was completed earlier than expected"
"They moved quickly to meet a timeline imposed by outside parties"
"It was done WAYYY faster than expected."
"I know internal things can happen, but my truck was not ready in one week as anticipated. This cost me a little more towards my rental since ..." Read more
"... Although the set pickup date for my car was the 30th, you actually had it ready about four days earlier. Time is of the essence for me, especially since ..." Read more
"... it took to get my car fixed and with the fact that I was informed about every step you guys took throughout the process. Although the set pickup date for my car was the ..." Read more
"Constant updates!"
"There was no communication until it was time to pick up my car. I had to call to get a status. No one told me what ..." Read more
"Very satisfied with the feedback I received by text messages on the progress of my repair."
"... started off great. Was very optimistic. Then when first due date was missed I received a text instead of someone calling to explain. Then we picked the car up 4 days later ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I’ve used this place before when it was called Service King and I was very pleased with them when they repaired my Nissan Sentra so it decided to use them again even though it’s a name change I know same people work there. I was impressed that they gave me a date of September 28 of the car being completed. It was completed early as you know got to pick it up today looks great and I’m so happy with the work. I couldn’t be more happier everybody who works there from the front door to the back of very business like and very professional and very helpful and courteous, I enjoy each and every one of them thanks again, GLORIA

Likely to Recommend

Yes, I would highly recommend them to family and friends

Repair Quality

Everything was great. I’m very impressed and my car looks new again. Thank you so much.

Customer Service

Yes, customer service was awesome. Everyone from the front desk to the back were amazing.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very courteous and repair done timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job. Looks good.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already did you are working on one now.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Quality of work appears to be exceptional.

Likely to Recommend

Their workmanship and communication is excellent.

Repair Quality

Quality of work was exceptional. My car came back to me with perfect alignment of all parts and trim pieces and a beautiful paint matching. Couldn’t ask for anything more.

Customer Service

Customer Service was excellent, easy to reach my point man. Every time I called and received frequent updates on the process and what stage of repair my vehicles was in.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car is making a loud sound like metal scraping while driving.

Likely to Recommend

Repair Quality

I really appreciated the updates about my vehicle while being repaired. Super a great team everyone was very helpful and polite!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Terry was very helpful and courteous and informative of the work done in repair of our vehicle

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

This is the only location I ever used for my vehicles

Repair Quality

Employees very personable and knowledgeable

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Special thank you to Braulio!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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