Caliber - Fresno
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Based on the work Chris McComb provided, I will very likely recommend Caliber Collision again to other friends and family.
Repair Quality - 5.0/5.0 -
Bumper/Tail Lights appear like 'New'
Customer Service - 5.0/5.0 -
Chis McComb did a great job recovering a difficult situation between USAA, Caliber Collision, and Enterprise Rent-a-Car. I was so happy with the job he did, I brought my own car back to get a minor bumper repair done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
When trying to take my car in, I called and left my number w the girl from the front desk who said she'd have someone call me back, no one did. This happened twice before I was given a day and time.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Dave at the front was awesome but I can't say the same about Chris. I called in the ask question about me estimate and he was very impatient with me. I felt like he didn't want to hear me questions. The manner in which he spoke to me was unprofessional. He spoke down to me as if my questions were stupid. I didn't appreciate it.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Overall Repair work is very good.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0 -
DEPENDS ON WHETHER OR NOT THEY REPLACE THE MOLDING PIECE THAT DID NOT REPLACE.
Repair Quality - 3.5/5.0 -
A PIECE OF MOLDING FROM THE INSIDE OF THE DOOR THAT WAS FIXED WAS LEFT OFF THE DOOR.
Customer Service - 4.5/5.0 -
GOOD PEOPLE.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris called to inform me every few days. Customer service was amazing
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Did not fix all of the damage to my car. I need to bring it back in to get it fixed again.
Customer Service - 4.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I would never refer anyone to Caliber, and will be letting the Subaru dealership who recommended Caliber what problems we faced throughout the entire process of working with Caliber. Very much regret bringing a brand new vehicle here.
Repair Quality - 0.5/5.0 -
The workmanship was completely disappointing and I have lost all confidence in the repairs. First, the wrong liftgate was installed. Then, the window seal was pinched. Then when I was finally able to pick up the vehicle one of the decals on the back was missing. It was put on in 20 mins while I waited and was not spaced correctly (I assume it was taken off the old door). After reordering a new decal, the representative asked that I watch him put it on to make sure I was satisfied, which made me feel entirely uncomfortable. The representative was moody, gave me attitude, and acted entirely annoyed with ME that I was disatisfied that Caliber took 2 weeks to fix a car when it could have been done in 5 days.
Customer Service - 0.5/5.0 -
I believe our representative was Chris. He called my husband instead of me, when my husband had nothing to do with it. He acted annoyed when I had questions or was not satisfied with the workmanship (seeing obvious problems) and was never once apologetic that Caliber had made multiple mistakes and ended up finishing our car a week late.