Caliber - Ft Walton

4.7 (367reviews)

96%

(850) 909-4955

218 Racetrack Rd NE, Fort Walton Beach, FL 32547

96%

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218 Racetrack Rd NE
Fort Walton Beach, FL 32547

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About Caliber - Ft Walton

See Photos

218 Racetrack Rd NE
Fort Walton Beach, FL 32547

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (367)

Sort By:
Newest
Rating

295 Customers Rated

5 Stars

69.2% Complete

(254)
4 Stars

7.6% Complete

(28)
3 Stars

1.1% Complete

(4)
2 Stars

0.5% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

1.9% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional communication throughout the repair process, with many highlighting daily text and phone updates that kept them informed at every step. The quality of repairs receives outstanding feedback, with vehicles often described as looking brand new or better than before. Professional and friendly staff members are frequently commended for their knowledge, helpfulness, and going above and beyond customer expectations. Many customers appreciate the convenience of rental car coordination and the unexpected bonus of vehicle detailing upon pickup. While most repairs are completed on time or even early, some customers experienced delays due to parts availability, though staff maintained transparent communication about these issues. The clean, welcoming facility environment and efficient processes contribute to positive experiences, with many customers expressing they would return and highly recommend the service to others.

Select to learn more

Service Quality
Timeliness
Communication

"Very happy with the work Caliber Collision has done for my car repairs."

"Truck repairs turned out awesome very pleased with the repairs. I wouldve certainly gave a 10. ..." Read more

"They did an awesome job on my 5th gen 4Runner. My entire front bumper was replaced along with other ..." Read more

"... and hopefully🤞 it's not needed anytime soon🙃🫣😆Overall I was very happy and pleased with the repairs and I would DEFINITELY recommend you guys to friends ..." Read more

"A 9 because nothing gets a 10 as that means perfection and no room for improvement."

"Actually was ready before they quoted"

"Great work, repairs were done earlier than expected and I was notified with updates every step of the ..." Read more

"My vehicle was ready almost 2 weeks before the due date."

"The vehicle was delivered early then the original date."

"A week early"

"... work, repairs were done earlier than expected and I was notified with updates every step of the way. Caliber helped to make the process of getting my ..." Read more

"I loved the experience! The communication was top notch. I felt as though I was involved with every step. So many establishments ..." Read more

"Daily updates were extremely helpful."

"I never once had to reach out bc I was always informed!! Its like you knew when I was thinking about the ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Very happy with the work Caliber Collision has done for my car repairs."

"Truck repairs turned out awesome very pleased with the repairs. I wouldve certainly gave a 10. ..." Read more

"They did an awesome job on my 5th gen 4Runner. My entire front bumper was replaced along with other ..." Read more

"... and hopefully🤞 it's not needed anytime soon🙃🫣😆Overall I was very happy and pleased with the repairs and I would DEFINITELY recommend you guys to friends ..." Read more

"A 9 because nothing gets a 10 as that means perfection and no room for improvement."

"Actually was ready before they quoted"

"Great work, repairs were done earlier than expected and I was notified with updates every step of the ..." Read more

"My vehicle was ready almost 2 weeks before the due date."

"The vehicle was delivered early then the original date."

"A week early"

"... work, repairs were done earlier than expected and I was notified with updates every step of the way. Caliber helped to make the process of getting my ..." Read more

"I loved the experience! The communication was top notch. I felt as though I was involved with every step. So many establishments ..." Read more

"Daily updates were extremely helpful."

"I never once had to reach out bc I was always informed!! Its like you knew when I was thinking about the ..." Read more

Marvice (Dodge owner) reviewed 7/31/26

Chris was excellent!

Natalia (Kia owner) reviewed 7/31/26

David (Toyota owner) reviewed 7/31/26

Larry (Toyota owner) reviewed 7/31/26

Peter (Nissan owner) reviewed 7/30/26

All associates were nice and friendly. Repairs were done quickly and with care. Communication during the repair process was good as well.

Brandi (Acura owner) reviewed 7/30/26

Dylan (Honda owner) reviewed 7/29/26

Andrea (Toyota owner) reviewed 7/28/26

We are excited that you were completely satisfied with your recent repair experience with us. We'd appreciate hearing any thoughts you might have on your Caliber Collision experience that we can pass along to our team as a job well done.

Melinda (Jeep owner) reviewed 7/27/26

Eric (Jeep owner) reviewed 7/24/26

Great service, friendly staff and kept us up to date during process. Jeep turned out great! Thanks again

Larry (Ford owner) reviewed 7/22/26

Caliber Collision went above and beyond the repair job they were supposed to do to my vehicle. When they were finished, the area they repaired, looked brand new. The rest of my vehicle needs to have them work on it.

They're great.

They did an awesome job.

They did an awesome job!

Tom (Mercedes-Benz owner) reviewed 7/22/26

Personal service from Courtney. Went the extra mile for us! Professional quality work as well!

Jacqueline (GMC owner) reviewed 7/20/26

I was so satisfied with everything that’s done. I got total communication almost every day on how everything was going. I’m pleased and satisfied. Thank you so much,

I was updated almost every other day. I really appreciate the work that was done. Everything looks excellent thank you very Caliber collision

Robert (Genesis owner) reviewed 7/20/26

Can't say enough about Chris through my process made me feel relax and confident understanding the process I knew was in good hands with Chris Caliber did a outstanding job restoring my vehicle and will let folks know to get with Caliber to get it done just can't say Thank you enough. I appreciate you service.

just so on point during from start to finish

Judith (Ford owner) reviewed 7/18/26

Patsy (Toyota owner) reviewed 7/17/26

Lori (GMC owner) reviewed 7/17/26

I was completely satisfied with the service and communication I received from your team on my vehicles repair. Excellent customer service! Thank you for doing an amazing job!

Excellent work from an amazing team! Thank you for the great service and communication you provided.

Best ever!

Yanoxy (Toyota owner) reviewed 7/16/26

Very very great job

Very great job

Good job

Chloe (Honda owner) reviewed 7/16/26

You gave it back cleaner than I left it. Thank you for going above and beyond. :)

Shelly (Toyota owner) reviewed 7/16/26

Communication in the beginning could have been a little better, however once the repair process was started I received regular texts messages. Overall very satisfied

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Caliber - Ft Walton

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Ft Walton

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (367)

295 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?