Caliber - Navarre

4.9 (2,622reviews)
98%
8167 Navarre Parkway,  Navarre,  FL  32566
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In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,622)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and courteous throughout the repair process. Communication stands out as a major strength, with customers appreciating regular text and phone updates that kept them informed at every step. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before the accident. Timeliness is another key positive, with numerous repairs completed ahead of schedule. Customers frequently highlight the attention to detail, cleanliness of returned vehicles, and the seamless, stress-free experience. The lifetime warranty and willingness to address any concerns promptly further enhance customer satisfaction.
AI-Generated from reviews written in the last 12 months
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"They did a wonderful job and excellent customer service from all staff"
"The service was amazing and my truck looks good as new! 1010 recommend Caliber for all repair needs!"
"Friendly efficient service. Fixed my car twice now and we are very satisfied with repair job."
"... contact with were knowledgeable, prompt and helpful.. I am totally satisfied with the repairs done to my vehicle and impressed with the guarantee on repairs. I will ..." Read more
"The work completed looks absolutely fantastic!"
"Car was finished a day earlier than expected and I was kept up with everything going on with the ..." Read more
"Very timely"
"My vehicle was completed three 3 days prior to the estimated date"
"In fact I was fortunate to get in sooner than expected return date."
"Yes, I was called to come pick up my vehicle.A couple days before they had told me, it would be ready"
"Great about constant communication and did a wonderful job."
"Car was finished a day earlier than expected and I was kept up with everything going on with the repairs."
"Thank you guys for always keeping in contact and letting me know how my jeep was going. Very friendly ..." Read more
"Text messages were very helpful and built confidence in the process"
"Yes, every day or two I got a text message about how things are going along very professional"

My Experience

Everything was great, communication with daily texts was really nice. Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Drayton ( sorry if im mispelling this) was good at keeping me updated and doing the best for my car. I appreciate it

My Experience

I knew when I walked in the door I was in the right place. Friendly staff and the techs did an amazing job. Couldn’t be more satisfied! I would highly recommend them to anyone! Thanks for doing a great job!

My Experience

The team gave me constant updates on the repair of my vehicle and made everything right again. Thank you.

My Experience

Dustin was fantastic, he and Sarah kept me updated with everything that happened with my truck. They also made time to answer all my questions.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

great, Dreyton was amazing

Customer Service

The lady who helped me check out was awesome

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was absolutely amazing. they were on contact every step of the way

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at Caliber Collision did an incredible job! When I picked up my truck it looked brand new. The paint match and fitment are absolutely seamless. You can’t tell it was ever damaged. Really appreciate the fast turnaround and great communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was very kind and professional. I will definitely be coming back anytime I have an issue with my car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car was returned looking as good as new. Couldn't be happier. This is the second vehicle repaired by Collision and I would recommend them to anyone!

Likely to Recommend

100%

Repair Quality

Car came out beautiful. Would recommend Caliber Collision to anyone!

Customer Service

Staf was completely helpful and knowledgeable.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The team was very courteous and kept me updated throughout the entire process. The car looks great and I'm completely satisfied. Thanks for a job well done!

Likely to Recommend

I have recommended Caliber to friends after they an accident. I even recommended Caliber to the person who hit my car as I had a great experience with Caliber several years ago.

Repair Quality

Great crew! My car was finished on schedule and the Caliber team kept me updated throughout the process. I game and we'll continue to recommend Caliber to anyone looking for a great body repair shop.

Customer Service

The team at Caliber took the time to answer my questions whenever I called. I received updates throughout the process letting me know when my car would be finished, which helped me to accurately schedule my rental car return dste.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The team in Navarre is fantastic, respectful and timely with repair. I hope not to need their services again, but if I do I will return and highly recommend to others.

My Experience

Dustin was so thorough and easy to work with! Great job and much appreciated :)

Likely to Recommend

Repair Quality

Thank you for a job well done!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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