Caliber - Pace

4.8 (766reviews)
95%
5313 Highway 90,  Pace,  FL  32571

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (766)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, proactive communication, and timely repairs. Many highlighted that staff went above and beyond, keeping them informed at every stage through calls, texts, and daily updates. Repair work was frequently described as flawless, with vehicles returned looking brand new, and paint matching receiving special commendation. Numerous customers appreciated the seamless coordination with insurance companies and rental car agencies. Several noted repairs were completed ahead of schedule, exceeding expectations. A few customers, based on their own comments, pointed out areas for improvement including cleanliness upon vehicle return, occasional delays due to parts availability, alignment issues post-repair, and requests for more proactive communication rather than waiting for customer follow-up. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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"... was not inconvenienced picking up and dropping off. The repair work was top notch and my Rav4 is back in excellent condition. Thank you for delivering a fantastic customer service ..." Read more
"All of the staff was wonderful! Excellent and genuine service. I got the impression that this is a company of integrity. Thank you very much."
"... collision repair services three times in my life, this is the only place I've ever used that tells it to you straight right out the gate and they keep you updated constantly ..." Read more
"The shop was very communicative and updated me every day to every other day with the status of my car, job was finished ahead of schedule, paint job was ..." Read more
"Could not be happier with the process. Communication was on point, pictures were provided, thorough explanation given. Car came back looking like I just bought it off the ..." Read more
"Loved the text updates. It was so nice to know where they were at every point of the repair and that we werent left in the dark. ..." Read more
"... appreciated better communication prior to ordering parts. I asked for someone to call me and that never happened. I had questions that where never addressed." Read more
"I had to call them and get updates on the process. They only reached out to me once during the whole ..." Read more

Likely to Recommend

Repair Quality

Great service and expertise

Customer Service

Courtney was very knowledgeable and thorough

Returned Clean

My Experience

Everything looks great, happy that I got my car back at the estimated time frame. Everyone was very nice and the experience was non stressful. Thanks so much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Went above and beyond, great communication throughout the whole process Brad and his staff are amazing! Will definitely go to them for future issues

Likely to Recommend

Repair Quality

From what I saw, they did amazing. It would definitely recommend them to anyone and everyone, Brad and his staff are amazing.

Customer Service

From what I saw, they did amazing. It would definitely recommend them to anyone and everyone, Brad and his staff are amazing.

Returned Clean

My Experience

My car said ready today and the hood where reported damage wasn’t fixed and the mirror installed had damage on it. I told this to the person and he said they will make it right and to just keep my rental until done. Approximately 2-3 days.

My Experience

The team was very communicative. They updated me every step of the way! They fixed my vehicles paint and it looks like a brand new car again! Amazing service and employees!

My Experience

Our experience with Caliber was excellent from start to finish. The workmanship was outstanding. The professionalism throughout was superb. Delivery was on time per the anticipated schedule stated. We are very pleased with the results throughout.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Jason was great to work with

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional job very professional people thank all of you

Customer Service

Very professional and easy to deal with

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am writing to share feedback regarding Courtney's exceptional assistance. Courtney guided us through every step of the process and truly went above and beyond. Thanks to their efforts, the damage from the accident caused by the other party was fully restored and looks just like new again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brad did an excellent job. He explains the whole process. From staying in touch with the insurance company to working with the rental car company. Got me scheduled right away for bringing in my car. The day of drop off. He did a great walk through showing me everything they would repair. After check in , instead of waiting for the rental company to come get me, provided me a ride to them. Almost daily I received updates on the status of my car. When my car was finished called me personally for pickup. Upon arrival Brad took me out to the car with the invoice and showed me everything they did to the car. Explained in detail. Back in side provided me with all the paperwork and explained their warranty process for their work. Caliber did a great job on the car. Looks as if nothing ever happened. I recommend Caliber for your collision service. Outstanding customer service, care and pride for their business. Thank you for taking care of my car.

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Repair Quality

Customer Service

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Repair Quality

There was the black sealant/gasket goo stuff all over the car (back window, back seat, front seat as well). The moisture barriers in the doors weren't secured very well at all. Paint looks great. Blending looks great.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service