Caliber - Pace

4.8 (676reviews)
96%
5313 Highway 90,  Pace,  FL  32571

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (676)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as friendly, professional, and accommodating. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new and that paint matching is excellent. Timeliness is another strong point, with numerous customers reporting repairs completed ahead of schedule or on time as promised. The clean, welcoming facility and thorough explanations of repair processes contribute to positive experiences. While most feedback is overwhelmingly positive, some customers noted minor issues with communication gaps, quality control concerns, and occasional delays due to parts availability.
Select to learn more
"We loved Caliber! They are amazing and so easy to work with! They keep you in the loop and will always recommend ..." Read more
"I was truly impressed with the excellent customer service. The communication from the start all the way to ..." Read more
"Excellent job and service. Very professional. I would highly recommend."
"They did an excellent job on repairing the damage to my car. Also customer service was above and beyond."
"Amazing! Looks brand new"
"They were friendly and professional. I was kept in the loop through the whole process"
"Great customer service, kept me informed, handled everything."
"Friendly, kept me informed the whole time, and did great work!"
"Loved the text updates. It was so nice to know where they were at every point of the repair and that we werent left ..." Read more
"I would have appreciated better communication prior to ordering parts. I asked for someone to call me and that never happened. ..." Read more

My Experience

Courtney was especially pleasant and wonderful. Told me every step as it happened. Truly amazing experience!!!

My Experience

Caliber made, the temporary loss of my vehicle, a more comfortable process. Absolutely involved, professional, & courteous crew.

Likely to Recommend

Repair Quality

So far, so good

Customer Service

Wonderful customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Best place in town

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Courtney was helpful and transparent.

Returned Clean

My Experience

Outstanding service! Ms Courtney was amazing! Kept me informed throughout the complete process. Jeep came back perfect. Will definitely use your services again in the future. Completely satisfied.

Likely to Recommend

Repair Quality

Outstanding service

Customer Service

Courtney kept me informed throughout the entire process

My Experience

Courtney was awesome, very kind and informative. My overall experience was excellent with no issues. I would recommend Caliber Collison in the future.

Likely to Recommend

Repair Quality

All went well, Courtney did a great job communicating.

Customer Service

All went well.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Courtney was great

Returned Clean

My Experience

Explained the process and was quicker than I thought it would be. I like how they take care of returning the rental for you too.

My Experience

Great job! Great communication, wonderful staff

Likely to Recommend

Repair Quality

Great job!

Customer Service

Courtney was amazing!

Returned Clean

My Experience

I am delighted with the work that was done and the manner in which it was handled. Courtney is a pleasure to deal with! Furthermore, the final cost was significantly below estimate. Thank you!

Likely to Recommend

Repair Quality

I was extremely satisfied with my service

Customer Service

My Experience

I thought Courtney Martinez was professional and kept me informed on what was the daily progress on my car.

Likely to Recommend

The shop is close to the house.

Repair Quality

Very happy with the repair.

Customer Service

Courtney was awesome. Very courteous and attentive.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were great and finished our vehicle early! I couldn’t be more happy with the results and customer service we received!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber Collison did a great job with the repairs to my vehicle...completed repairs as promised.

Customer Service

Courtney did a great job explaining all details for the repairs made to my vehicle and great customer service...

My Experience

I recently had my 2025 Silverado LTZ repaired after a deer caused significant damage down the passenger side, from the fender all the way to the bed. My truck was in the shop for 19 days, and throughout the entire process my service advisor, Courtney, was absolutely outstanding. From day one, Courtney kept me informed with frequent updates and made sure I always knew where things stood. Communication and customer service are extremely important to me, and she exceeded my expectations. She was professional, friendly, responsive, and genuinely seemed committed to making sure I was happy with the final result. The paint match on my Radiant Red Tintcoat Silverado turned out perfect, which was one of my biggest concerns. There were a couple minor details with the repair that needed attention, but Courtney immediately stepped in, listened to my concerns, and made every effort to make things right. That level of customer care is what really stood out. Collision repairs are stressful, especially on a newer vehicle you take pride in, but Courtney made the process much easier. She went above and beyond, and her communication and dedication deserve recognition. Thank you, Courtney, for taking such great care of me and my truck!

Likely to Recommend

The staff is amazing. I hope I never need their services, but in the event I do, I'll choose Caliber Collision over any other repair facility.

Repair Quality

No complaints. The repair looks fantastic.

Customer Service

From day one, Courtney kept me informed with frequent updates and made sure I always knew where things stood. Communication and customer service are extremely important to me, and she exceeded my expectations. She was professional, friendly, responsive, and genuinely seemed committed to making sure I was happy with the final result. The paint match on my Radiant Red Tintcoat Silverado turned out perfect, which was one of my biggest concerns. There were a couple minor details with the repair that needed attention, but Courtney immediately stepped in, listened to my concerns, and made every effort to make things right. That level of customer care is what really stood out. Collision repairs are stressful, especially on a newer vehicle you take pride in, but Courtney made the process much easier. She went above and beyond, and her communication and dedication deserve recognition. Thank you, Courtney, for taking such great care of me and my truck!

My Experience

They kept me informed with every step.

Likely to Recommend

Repair Quality

I was kept informed with every step of the repairs. They did a great job and would highly recommend them.

Customer Service

My Experience

Great place with dealership results without the wait!! I highly recommend