Hill-Kelly Dodge, Inc.

4.9 (694reviews)
97%
6171 Pensacola Blvd,  Pensacola,  FL  32505

In operation 76 years.

Hill-Kelly CDJR is a family owned dealership providing new and used sales on vehicles, an innovative mechanical service department as well as an I-CAR Gold Certified Collision shop. Our Mopar & I-CAR Certified Dodge/Chrysler/Jeep/RAM collision center offers state of the art vehicle measuring technology, premium paint products with a lifetime warranty, and world class customer service. We repair all makes and models of vehicles to include oversized vehicles and work with all insurance companies. We have access to our service department for all mechanical repairs to ensure quality and corrective repairs by our Certified Mopar technicians. Being a dealership, and with most insurance companies figuring used or aftermarket parts on the repair estimates, we can typically price match to provide Factory OEM parts for our Mopar brand vehicles. Our crew will not put your keys in your hand unless we would give them to our own children. We treat our customers like family!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (694)

Customers say
Overall Customer Satisfaction
Customers consistently praise Hill-Kelly Dodge for exceptional service quality, with repairs that make vehicles look brand new and professional workmanship. Communication stands out as a major strength, with staff keeping customers well-informed throughout the repair process and being responsive to questions. The shop excels in timeliness, often completing repairs ahead of schedule and providing accurate timeframes. Customers appreciate the friendly, knowledgeable staff who go above and beyond expectations. The facility maintains high cleanliness standards, with many customers noting their vehicles were returned spotless. Most customers express strong willingness to recommend the shop and return for future needs, highlighting the overall positive experience and trustworthy service.
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"I was more than satisfied with the work that was done on my car. After the Repair, I could not tell that ..." Read more
"The team took their time, did an awesome repair and I'm satisfied."
"Hill Kelly Body Shop is excellent!! Professional, knowledgeable and friendly!"
"Outstanding job and service. Repairs completed in a timely manner, very professional job, thanks."
"Vehicle took a long time to be delivered. Communication was not great. Hard to get a hold of people for updates. ..." Read more
"Super fast, faster than expected."
"Ended up getting it back earlier than anticipated."
"My repair was complete 2 days early."
"The repair was done in a very timely manner"
"It was ready on the exact date they provided me for pick up."
"it was explained to me everything that needed to be done. If I had any questions, they answer them, and if ..." Read more
"I was very satisfied with Hill Kelly Dodge. They kept me updated every step. They were quick and reliable."
"Didnt get updates. I called didnt get a hold of personnel so I had to go up to the shop to get updates."
"Very friendly and answered all questions in a quick manner."

Likely to Recommend

Repair Quality

Micheal did excellent work on my vehicle with his team I appreciate yall so much

Customer Service

Micheal and hos team

Returned Clean

Likely to Recommend

Not only would I recommend the shop, it would be my first choice should I need repairs again.

Repair Quality

From start to finish Rebecca and Mike laid out the plan, executed the plan, kept me abreast of the progress, and let me know when I could come pick up the car.

Customer Service

Very satisfied. When I picked the car up, Rebecca went over everything including how long to wait before waxing the tailgate.

Returned Clean

Likely to Recommend

Have ready mentioned hill Kelly to a friend.

Repair Quality

Service was great

Customer Service

Mike and Rebecca was great to work with the boby did great Job on my 2018 camaro

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Absolutely anyone who needs body work on their car i would recommend.

Repair Quality

Everything was fantastic. The process was fast and efficient, my car looks like new, and Mike was so easy to work with. 10/10

Customer Service

Mike was amazing and personable.

Returned Clean

Likely to Recommend

Repair Quality

Very quick and efficient and good communication.

Customer Service

Very friendly and answered all questions in a quick manner.

Returned Clean

Likely to Recommend

Yes!

Repair Quality

Great Job

Customer Service

Great Service

Returned Clean

Likely to Recommend

Repair Quality

Mike and his team were fantastic to work with! They did a great job on the repair and were done even sooner than expected. Overall enjoyable experience with excellent communication!

Customer Service

Mike and his team were fantastic to work with! They did a great job on the repair and were done even sooner than expected. Overall enjoyable experience with excellent communication!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend this place to anyone that needed any Repair. And I will use them again if I needed them.

Repair Quality

I was more than satisfied with the work that was done on my car. After the Repair, I could not tell that my car had any damage at all. It looked like a brand new car . They also cleaned and vacumed the inside of my car. I am 100% satisfied with the work that was done on my car. I will recommend this place to anyone that has damage to their car and need it fixed. I will truly use them in the future if needed. Also everyone there were very pleasant very professional and knowledgeable.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Mike and Rebecca were responsive, honest, and helpful.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Awesome job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everbody did a great job getting us back on the road.

Customer Service

Likely to Recommend

A friend from work told me and now I’ll tell others

Repair Quality

Not that I would be looking forward to any more accidents but I will say I now know where to go and I’m going to Hill-Kelly Dodge for all my service needs

Customer Service

On point

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mike and Rebecca were great to work with and kept me informed throughout the process. Hopefully I don't need a repair shop any time soon but would recommend this team for sure.

Likely to Recommend

Good job and would use again as necessary.

Repair Quality

The repair process was pretty easy. The staff kept me informed about parts and time frames for repair. I have found a couple little things that have to be fixed post repair, but when I called they asked when I could bring it in. So far so good and I will use them again as needed.

Customer Service

Staff was awesome.

Returned Clean