Gerber Collision & Glass - Pensacola/Pine Forest R

4.9 (203reviews)

96%

(448) 204-2280

6807 Pine Forest Rd, Pensacola, FL 32526

96%

See Photos

6807 Pine Forest Rd
Pensacola, FL 32526

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

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About Gerber Collision & Glass - Pensacola/Pine Forest R

See Photos

6807 Pine Forest Rd
Pensacola, FL 32526

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Pensacola/Pine Forest Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (203)

Sort By:
Newest
Rating

153 Customers Rated

5 Stars

68.5% Complete

(139)
4 Stars

3.9% Complete

(8)
3 Stars

0.5% Complete

(1)
2 Stars

1% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

1.5% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, showroom-quality, and exceeding expectations. Many highlight that vehicles were returned cleaner than when dropped off, often fully detailed inside and out. Communication stands out as a major strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness is another key highlight, as numerous customers noted their vehicles were completed earlier than promised, even during busy periods. The friendly, professional, and knowledgeable staff received widespread acclaim, with many customers expressing they felt treated like family. A few customers noted isolated concerns around repair delays due to parts availability and occasional communication gaps, reflecting areas customers felt could be refined. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... communicated through both phone calls and text messaging. The work completed was flawless and we were so pleased by the quality. They also guarantee the work for a long as you own ..." Read more

"They are very professional and their work is outstanding. I would recommend them to anyone."

"... efficient and friendly. Communication was excellent. The workmanship is outstanding. This company even went the extra mile and cleaned my car inside and out!" Read more

"The repairs are flawless and Im very satisfied."

"Our vehicle was ready earlier than expected, which was especially exciting since it was during the busy ..." Read more

"My car was ready way sooner than it was supposed to be ready"

"... leery at first but once Ive seen how efficient and had my truck done a week earlier than they thought it would be job well done my truck looks wonderful. I was very ..." Read more

"It was 2 days later than promised"

"Vehicle was ready almost a full week before promised."

"They always kept me informed as to what was going on with my truck. I felt very comfortable and knowing and seeing ..." Read more

"... the lady who gave me the quote was super helpful. Loved the fact that I got up to date text about my repair. Amazing all around!!! Thank you so much!!!!" Read more

"The shop was efficient, priced reasonably, did a thorough job communicating what they found once the vehicle was disassembled, and customer focused. I ..." Read more

"Great communication and friendly staff members made everything easy"

"... went out of their way to answer our questions and kept us informed all along the way!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... communicated through both phone calls and text messaging. The work completed was flawless and we were so pleased by the quality. They also guarantee the work for a long as you own ..." Read more

"They are very professional and their work is outstanding. I would recommend them to anyone."

"... efficient and friendly. Communication was excellent. The workmanship is outstanding. This company even went the extra mile and cleaned my car inside and out!" Read more

"The repairs are flawless and Im very satisfied."

"Our vehicle was ready earlier than expected, which was especially exciting since it was during the busy ..." Read more

"My car was ready way sooner than it was supposed to be ready"

"... leery at first but once Ive seen how efficient and had my truck done a week earlier than they thought it would be job well done my truck looks wonderful. I was very ..." Read more

"It was 2 days later than promised"

"Vehicle was ready almost a full week before promised."

"They always kept me informed as to what was going on with my truck. I felt very comfortable and knowing and seeing ..." Read more

"... the lady who gave me the quote was super helpful. Loved the fact that I got up to date text about my repair. Amazing all around!!! Thank you so much!!!!" Read more

"The shop was efficient, priced reasonably, did a thorough job communicating what they found once the vehicle was disassembled, and customer focused. I ..." Read more

"Great communication and friendly staff members made everything easy"

"... went out of their way to answer our questions and kept us informed all along the way!" Read more

Patricia (Chevrolet owner) reviewed 8/25/26

Everyone friendly, professional and kept me updated

Natasha (BMW owner) reviewed 8/22/26

Vester (Kia owner) reviewed 8/20/26

They all did an exceptional job from, the time when we first drove up till we picked up the car. It all looks great... very talented repair shop!!!!

Alyssa (Dodge owner) reviewed 8/20/26

Mylinda (Chevrolet owner) reviewed 8/17/26

They were so friendly and kept me up to date

Warranty James (Toyota owner) reviewed 8/17/26

Thank you for the skilled work, coordination with my ins company and frequent updates. And thank you for getting the work done in time for an important long trip I need to take. Lisa and the team was fabulous

Melissa (Toyota owner) reviewed 8/14/26

Anita (Subaru owner) reviewed 8/11/26

Miranda (Toyota owner) reviewed 8/10/26

Barbara (Toyota owner) reviewed 8/10/26

All was 10 out of 10

Everything was fine

Brandy (Kia owner) reviewed 8/7/26

Alseu (Chevrolet owner) reviewed 8/7/26

Very good job I totally recommend.

Very good

Joshua (Ford owner) reviewed 8/7/26

The repair was done very decent, but I have noticed that some left metal shaving on the inner trunk seem and it has started to rust my paint away. Im not to happy with that

They were transparent with everything going on and when they needed more time

William (Mazda owner) reviewed 8/6/26

Extremely satisfied with the professionalism and personal-all was completely to satisfaction-Hats off to Lisa and Misty-recommend to all 😉

Dewey (Jeep owner) reviewed 8/5/26

Above & beyond! A seamless transaction, professional & personable. I’ll be back.

Daniel (RAM owner) reviewed 8/3/26

Gerber was incredibly thorough in the collision repair on my truck and took it back to new condition! The paint matches 100% and am incredibly happy with how it went.

Misty and James were fantastic to deal with, and always answered the phone or returned my call promptly!

Mark (Toyota owner) reviewed 8/3/26

Loose noises coming from right side front suspension.

Heather (Jeep owner) reviewed 8/3/26

it looks amazing and i will not hesitate to choose them for a collision repair again … although i hope there will not be another one !!

amazing customer services

Olivia (Honda owner) reviewed 8/3/26

Great customer service!

Great communication and customer service. Highly recommend!

Anthony (Honda owner) reviewed 7/31/26

The was great all around. From the customer service to the body shop. Thank y’all for the amazing Job.

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Gerber Collision & Glass - Pensacola/Pine Forest R

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Pensacola/Pine Forest R

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (203)

153 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 2.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -