Gerber Collision & Glass - Pensacola/New Warringto

4.8 (77reviews)
96%
714 N. New Warrington Rd.,  Pensacola,  FL  32506

In operation 85 years.

Gerber Collision & Glass - Pensacola/New Warrington Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM

Reviews (77)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting flawless paint work, excellent workmanship, and vehicles looking brand new upon return. The friendly, professional, and courteous staff received widespread appreciation. Timeliness was a strong highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Communication was frequently commended, with customers noting they were kept informed throughout the repair process via text updates and calls. A few customers, based on their own comments, noted areas for improvement including incomplete repairs, follow-up on parts availability, and ensuring all vehicle components such as cameras and lights are fully restored before return.
Select to learn more
"... for a paint repair and was initially told 3-5 days, was called the 2nd day saying it was ready for pick up. Paint was flawless and everyone was professional. ..." Read more
"Vehicle was ready 2 days before expected!"
"My vehicle was ready earlier than expected."
"Many delays. Insurance companys fault though"
"They said it would be ready one day and it was not. So i end up putting more gas in the rental car,"

My Experience

Staff was great and my car repairs were amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes, thank you

My Experience

Professional atmosphere is what I experience from beginning to end.

Likely to Recommend

Repair Quality

Very professional when i dropped my vehicle off and kept me appraised of the progress.

Customer Service

My Experience

Great service! 10/10 customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Would not take my truck anywhere else

Customer Service

Would not take my truck anywhere else

Returned Clean

My Experience

Cole (I think I’m spelling right) was awesome. Timing was very efficient. Car look new all over again! I give this business 10/10! Thanks

Likely to Recommend

Repair Quality

I like your job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied with the customer service. Cole at the New Warrington location was very punctual. He kept me updated on everything that was going on with my car. Even after a small hurdle with my insurance company Cole kept his composure and remained professional the whole time. This was the best experience I’ve ever had customer service wise. I would recommend Cole as employee of the year. Thank you Cole. Best wishes to you 😊

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repair completed in very short time and done expertly. Car was clean and appeared to have been waxed. I was very pleased

Customer Service

My Experience

Likely to Recommend

Repair Quality

My car was in the shop for approximately 3 and half weeks. The repair was incomplete.

Customer Service

The employee that I spoke to said that they didn't repair or replace windshield.

Returned Clean

Likely to Recommend

Repair Quality

Truck looks great you’d never know I was hit. The people that work here are super nice too

Customer Service

Returned Clean

Likely to Recommend

Highly recommended

Repair Quality

Customer Service

I’m happy and satisfied! You did a great job hundred percent recommendation!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service