Caliber - Ft Walton
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Your team was curtious and professional. The repairs looked good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I appreciate all the frequent updates on the status of repairs.
My Experience - 5.0/5.0 -
Great experience. Chris was great at communicating and keep me updated on the entire process. Thoroughly explained the process to us at the drop and provided even more details regarding the repair. Very pleased with the work performed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Chris is great. So are tammy and courtney.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every body did a great job,I am very picky so thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm completely satisfied with the repairs. The people there were very friendly and kept me informed of the process.
My Experience - 0.0/5.0 -
I brought in my second car for your repair. The agreement is to return it to prior condition. You were transparent on timing along the process, but when I picked up my car, YOU made the decision to apply a different bumper and remove the left muffler. The car looks totally different and I had no say. I’d expect if you’re going to completely alter the appearance of a car that you’d have the decency to call and ask. It had been over a week, I drove an hour to get the car, and you dropped this on me. I get that you’re a multi site operation and that my voice means nothing here, but what you chose to do, without consulting me, and still charging me full price, is infuriating and feels fraudulent. This isn’t the car I brought in.
My Experience - 0.0/5.0 -
The repair looks decent but taking almost 2 months to complete a job that should have taken 3 weeks tops does not leave a customer satisfied. Then to not even offer to waive the deductible or at least a discount on it is also unsatisfactory, especially for what you charged the insurance company for the repair. I had to spend a lot of extra money to just compensate for not having my vehicle since my wife and I both work and need a way to get to there. Plus the job is not fully complete since the window was cracked during the repair and I was told it will take 2 more weeks for the replacement to come in.
Likely to Recommend - 3.5/5.0 -
As long as it’s not too much of an inconvenience to not have your vehicle for an extended amount of time
Repair Quality - 4.5/5.0 -
The overall repair looks decent but the job still isn’t completely finished since my windshield was cracked during the repair.
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Chris had great communication and went above and beyond to ensure my car repairs were taken care of!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very responsive and communicative, looks like new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am waiting for someone to come over to the house who knows more about cars than I do but it looks like it's a really good job thank you
Likely to Recommend - 3.5/5.0 -
I'm not sure why but my car went through the the SunPass thing on the bridge in niceville to Destin for while it was supposed to be in the shop at least 2 to 3 times
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very quick and professional
Customer Service - 5.0/5.0 -
They were very quick and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente trabajo.
Customer Service - 5.0/5.0 -
Excelente trabajo