Caliber - Galveston

4.7 (4,294reviews)
95%
6902 Broadway,  Galveston,  TX  77554

In operation 29 years, 17 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,294)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Most definitely

Repair Quality

Customer Service

Our rep, Jazmin, was very professional and polite.

My Experience

Repair went fast and looks good.i am very satisfied with the customer service and professional friendly service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Jazmin was outstanding. She completed a thorough inspection of my vehicle and proposed a viable plan to repair all the damage after the accident. The process was completed in a timely manner. All of the pre inspect criteria was met and I was informed during all aspects of the collision repair. Thanks

Customer Service

Jazmin was outstanding. She completed a thorough inspection of my vehicle and proposed a viable plan to repair all the damage after the accident. The process was completed in a timely manner. All of the pre inspect criteria was met and I was informed during all aspects of the collision repair. Thanks

My Experience

My car has been in and out for 2 months because things are either not fixed properly, not fixed at all, or are damaged during repair attempts in shop.

Likely to Recommend

Would definitely recommend

Repair Quality

Jazz was so helpful and always kept me up to date with the progress of my repair.

Customer Service

The entire team was very polite, and helpful

Likely to Recommend

It's my second car you worked on , we tell everyone that you're the best

Repair Quality

Great work on my truck

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very helpful and communication about my repair was excellent!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will recommend to everyone

Repair Quality

Alec, Tiffany, Cristina, and Jaz gave great customer service and made me very happy.

Customer Service

Everyone made it easy and fast

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people working there!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great!

Likely to Recommend

Great customer service

Repair Quality

Great customer service!

Customer Service

It was awesome

Returned Clean

My Experience

Alec, Christina, and Jasmine were very friendly and informative, keeping me updated with repairs and the progress of my vehicle. They even made it so easy for enterprise car rental pickup and drop off. The team stayed later so that it was convenient for me to pick up my repaired vehicle. The vehicle had been washed and even the tires were shinning. I highly recommend the services at Caliber Collision in Galveston, Texas.

Likely to Recommend

I’m already recommending them. I pray we never have an incident again, but if so Caliber Collision of Galveston will have my business.

Repair Quality

Christina, Alec, and Jasmine were so easy to work with and very helpful.

Customer Service

Christina, Alec, and Jasmine were amazing to work with and even stayed later for pickup.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Jasmine was fantastic - kept us informed of the progress of the repair and delivered ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

Took longer to fix than expected and advised

Likely to Recommend

In addition to the radio being changed, the seat had also been changed.

Repair Quality

All the settings for my radio, etc., were not where they had been when I left the car with Caliber Collision and it took a long time and a lot of effort to get them back.

Customer Service

I was promised delivery on a certain date and this was extended six times before I finally got my car.

Returned Clean

My Experience

The service was great and was completed much sooner that anticipated!

Likely to Recommend

Repair Quality

Yes my car runs like new!

Customer Service

Great customer service!