Caliber - League City

4.9 (1,910reviews)
97%
871 Fm 517 W,  League City,  TX  77539
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,910)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule and vehicles were returned looking brand new. The team was widely recognized for being professional, friendly, and attentive throughout the entire repair process. Regular text and phone updates kept customers informed at every step, reducing stress during what can be a difficult experience. A small number of customers noted areas for improvement, including occasional communication gaps, minor repair oversights, and delays in parts delivery, though these were largely acknowledged as isolated incidents. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... expedience Caliber Collision was top of the line. The excellent customer service from start to finish. They made it so convenient. I highly recommend the ..." Read more
"... and kept on continuous communication via text. The quality of repair was fantastic and the customer service outstanding. Thank you!!" Read more
"... kind, helpful, and attentive, and I could tell the team genuinely cared about doing a quality job. Thank you all for your hard work and dedication, ..." Read more
"They did an amazing job. My car looks brand new. God forbid ever get another wreck, but if I do, I ..." Read more
"... motor. They fixed it for free. Their work is amazing. They don't just do bodywork they check that the alignment is correct. They don't release anything until it's correct. ..." Read more
"The work was done well and completed ahead of schedule. We were kept updated on the process as the repair ..." Read more
"Tuesday June 23 was quoted and I picked my car on Monday June 15 !"
"... constant communication during the repairs process. The repairs were done before the due date and we were unable to pick up the car on the earlier ..." Read more
"2-weeks of delays after the initial completion date of January 6 and did not receive my alignment paperwork as was ..." Read more
"... got the job done efficiently and well. They were communicating the whole way and didnt hesitate to answer my questions along the way! Hopefully I dont need them again but ..." Read more
"As stated earlier Communication was clear and consistent through the whole process."
"... with to be professional, courteous, and helpful. The service advisor kept me up to date constantly, and made me feel confident and comfortable in their ..." Read more

My Experience

I loved Harley !!! Also the lady at front desk with dark hair I can’t remember her name she was amazing as well!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

We are extremely pleased with the job you did on our 2015 Camry. You did a quick turnaround and did an excellent job. All the Caliber employees that helped us were kind, courteous and very professional. Thank you all so much for a job well done !

My Experience

Harley did an awesome job

Likely to Recommend

Repair Quality

Harley was fantastic kept us updated with a text every day. She made things very easy for us.

Customer Service

Was great very informative from the moment we walked in the door

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So far I am. We will see how it drives over the next few days to make sure all is good. As far as the process it was painless.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service!!

Likely to Recommend

Repair Quality

Great good !!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cam helped me out and was great. He was very professional and courteous. Haley was great too! Both very professional and I’d recommend anyone take their repairs to Caliber. Thanks for a job well done!

Likely to Recommend

Repair Quality

Great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The paint doesn't look correct on the hood of the truck.

Customer Service

Great service! Very good people working there

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the updates on the status of the work being done and my questions being answered promptly.

My Experience

Service was great & also the staff. Appreciate ya’ll!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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