Caliber - League City

4.9 (1,924reviews)
97%
871 Fm 517 W,  League City,  TX  77539
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,924)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule and vehicles were returned looking brand new. The team was widely recognized for being professional, friendly, and attentive throughout the entire repair process. Regular text and phone updates kept customers informed at every step, reducing stress during what can be a difficult experience. A small number of customers noted areas for improvement, including occasional communication gaps, minor repair oversights, and delays in parts delivery, though these were largely acknowledged as isolated incidents. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... expedience Caliber Collision was top of the line. The excellent customer service from start to finish. They made it so convenient. I highly recommend the ..." Read more
"... and kept on continuous communication via text. The quality of repair was fantastic and the customer service outstanding. Thank you!!" Read more
"... kind, helpful, and attentive, and I could tell the team genuinely cared about doing a quality job. Thank you all for your hard work and dedication, ..." Read more
"They did an amazing job. My car looks brand new. God forbid ever get another wreck, but if I do, I ..." Read more
"... motor. They fixed it for free. Their work is amazing. They don't just do bodywork they check that the alignment is correct. They don't release anything until it's correct. ..." Read more
"The work was done well and completed ahead of schedule. We were kept updated on the process as the repair ..." Read more
"Tuesday June 23 was quoted and I picked my car on Monday June 15 !"
"... constant communication during the repairs process. The repairs were done before the due date and we were unable to pick up the car on the earlier ..." Read more
"2-weeks of delays after the initial completion date of January 6 and did not receive my alignment paperwork as was ..." Read more
"... got the job done efficiently and well. They were communicating the whole way and didnt hesitate to answer my questions along the way! Hopefully I dont need them again but ..." Read more
"As stated earlier Communication was clear and consistent through the whole process."
"... with to be professional, courteous, and helpful. The service advisor kept me up to date constantly, and made me feel confident and comfortable in their ..." Read more

My Experience

I felt very taken care of by Cory, Harley and the entire team. Cory remembered me from previous visits and I told him what my clients tell me: I really appreciate you, but I hope I don’t have to see you again for a long, long time. (I’m a funeral director). Above and beyond is how I would describe this teams service. My issue this time was minor, thank goodness. But I would recommend them to anyone in need of auto body work. They are the best!

My Experience

Great job and customer service.

My Experience

Thank y’all for everything.

Likely to Recommend

Repair Quality

Customer Service

All questions answered and everything explained well.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

From the time we stepped into the office and spoke to Hailey at the front desk, we knew we were in good hands. She was kind engaging and very friendly. She introduced us to Tiffany who was also kind engaging and friendly and gave us confidence that we would be taken care of In a timely manor. From beginning to end our experience with Caliber Collision was a pleasant experience. If you are unfortunate enough to be in an accident, this is the place to take your vehicle for repairs. The work was done in a timely manor and with precision, it looks great! So drop on by and give them a chance to impress you as well.

Likely to Recommend

Repair Quality

Tech went above and beyond, vehicle looks great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Caliber did an amazing job on my repair! The staff especially Haley were so friendly and helpful. I definitely recommend Caliber!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at Caliber Collision were very friendly and professional. They listened to my concerns about my BMW and did an awesome job! Not only amazing work but my bumper was painted and trim replaced in less than 3 days! They handled returning my rental also! This eased my stress with a small accident and they handlers the insurance claim too. Thanks Caliber I recommend them highly! Fantastic Service!!

Likely to Recommend

Based on my experience I would recommend this shop.

Repair Quality

Completed or repaired as scheduled and excellent work done, thank you. DM

Customer Service

Easy to go thru paperwork for setting up repairs to my vehicle.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I loved Harley !!! Also the lady at front desk with dark hair I can’t remember her name she was amazing as well!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had an excellent experience with Caliber Collision repairing my Toyota RAV4. The staff was friendly, professional, and customer-focused, and the repair was completed in a timely manner. I am very satisfied with their service and would rate them 10 out of 10!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Every one was so friendly and so caring I will recommend you to all of my friends

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

We are extremely pleased with the job you did on our 2015 Camry. You did a quick turnaround and did an excellent job. All the Caliber employees that helped us were kind, courteous and very professional. Thank you all so much for a job well done !

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