Caliber - Galveston
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Couldn't have gone any smoother. Thank you to the whole Galveston team.
Repair Quality - 5.0/5.0 -
The quality of the work was excellent. Alec kept me informed every step of the way.
Customer Service - 5.0/5.0 -
The service was excellent. The text updates kept me informed and Alec Lebanon was always available to answer my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I understand it can't be factory new, but bummed by a slight gap in the wheel well cover attachment.
Customer Service - 5.0/5.0 -
Christina and Alec were great!
Returned Clean
My Experience - 5.0/5.0 -
Thank you all so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous, kept me informed throughout the entire process. Great staff.
Likely to Recommend - 5.0/5.0 -
Would highly recommend
Repair Quality - 5.0/5.0 -
Great staff. Very communicative. Very friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work a good customer service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 3.5/5.0 -
We have had two other cars repaired here and for the most part of the service has been good. This was our first poor experience with trying to contact somebody.
Repair Quality - 2.5/5.0 -
Very hard to get a hold of the representative for our repair. We wanted to coordinate a insurance repair with one we would pay for but could not get a hold of the representative in a timely manner we left messages and they were slow to be returned.
Customer Service - 3.0/5.0 -
From everybody, we actually talked to. It was good but it’s previously stated it was hard to get a hold of our representative. I actually never talked to her in the three weeks that we had the car in the shop.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck looks just like it did the day I bought it. Thanks for the great service and finishing it a day early. I am looking forward to driving it to breakfast in the morning. My neighbors like seeing it back home. Thanks again for fixing my truck.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I had an overall okay experience with Caliber. I’m grateful to have my car back and the major repairs seem to be completed, but I can’t say I’m fully satisfied with the service. There were a few smaller issues that added up. My car came back with some alignment problems, a scratch that wasn’t there before, and a bit of paint smear from the repair work. My wheel was also more scraped up than when I dropped it off. None of these are huge individually, but together they made the final result feel less than polished. I also mentioned a rattling noise in my door when I initially dropped off the car, and that issue wasn’t addressed. The biggest frustration, though, was communication. I was given multiple estimated completion dates that passed without any update. I ended up having to call several times just to get a status, and each time the completion date was pushed back. I completely understand that delays happen, but better communication would have made a big difference. It shouldn’t fall on the customer to keep checking in. Overall, the work got done, but the experience could definitely be improved with more attention to detail and clearer communication throughout the process.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was very efficient. We were kept up to date at all times during our repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It all looks good on the surface, I haven't had time to check it out yet. It was done in a very timely manner and I was informed throughout the process. It was delivered to me nice and clean. No problems. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs were thorough and done with high quality and the communication throughout the process was great. Very happy with Caliber
My Experience - 5.0/5.0 -
The whole process from desk to back was perfect. Everyone was very friendly. Very pleased with my repairs. Caliber was so easy to work with and efficient. Such an easy process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a wonderful job on fixing my car. Friendly front desk person included. Sorry I don’t have her name. Have used Caliber before and was very pleased. Kept me up to date on status of car repair. Dependable and efficient.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the very quick turnaround