Caliber - Gastonia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They answered all of my questions and concerns! Great customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Quality of the work was great, the delay in the part was a bit annoying but overall not a bad experience.
Repair Quality - 5.0/5.0 -
Spoiler matched exactly and there have not been any issues.
Customer Service - 4.0/5.0 -
Michelle Wright was absolutely delightful and I felt she genuinely cared about getting my needs met, however Shayne White was a bit curt when I spoke to her over the phone and in-person.
My Experience - 5.0/5.0 -
Everyone was so nice. The work was excellent. I would recommend this shop to anyone. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I got my car home from caliber and the next morning I noticed the rear right outer tail light was out. This was working prior to bringing it into caliber. I am bringing it back on Monday morning. Aug 3
Likely to Recommend - 0.5/5.0 -
See earlier comments
Repair Quality - 0.5/5.0 -
The right rear outer side tail light was working when the car was brought in for repairs on 7/14. We brought the car home on 7/31. On 8/1 I noticed the right rear outer side tail light was not working. I callled Caliber on 8/1 and left message with someone. Called again on 8/3 and spoke to Cody, who was dismissive, rude and contradictory. The light was working when the car was brought to Caliber and is now not.
Customer Service - 0.5/5.0 -
See prior comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very helpful and nice
My Experience - 5.0/5.0 -
They did a wonderful job . Everyone there was very nice and friendly.
My Experience - 5.0/5.0 -
Staff is very professional and 10/10 service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for taking care of it only one week did a great job y’all did an awesome job and very quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really fast thank you for getting on the work quick sorry that you had a lot of problems finding the right mirror to repair it
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone friendly and accomadating.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended you to a friend at work.
Repair Quality - 5.0/5.0 -
Really good job!! I can’t tell it was ever damaged!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
First let me say for an unfortunate event regarding my vehicle, having Caliber Collision take care of my vehicle was like a dream come true. Each and every person I either spoke with or interacted with personally, ( such as) Cody, Chuck, Michelle and Shannon were above and beyond friendly, knowledgeable and compassionate. They kept me up to date on the happenings with my vehicle on a regular basis. Plus, my vehicle looks beautiful. One would never know it was ever damaged. Thank you, Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a little long, understand it was due to parts not getting there on time, took over a month to fix a animal collision front end damage, overall awesome job
Customer Service - 5.0/5.0 -
Kept me updated, good communication