Caliber - Gastonia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate that you kept me informed, and I’m pleased with how the car looks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber reps communicated throughout the process, letting me know status on vehicle and any issues along the way.
Customer Service - 5.0/5.0 -
Very professional, helpful customer service reps.
My Experience - 5.0/5.0 -
Gracias. Muy buena atención y excelente trabajo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision N. Chester did an mazing job. Michelle is awesome, very friendly and Ms. Shawn as well. You are all awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They have a great team and explained everything thoroughly. Provided friendly service with a smile.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff. Love the way I was kept updated. Repairs looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
They put my door back together wrong and it would not close properly and window was making an awful noise when rolling up and down. Had to have them come take the car back and fix it. Communication was not great and I was told 3 different days my car would be ready and it was not.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy to have it back and that all the electronic safety features are working perfectly. Thank you so very much.
Likely to Recommend - 5.0/5.0 -
If it comes up, I will definitely recommend you all. I may have something for you in the future if you all are up to it. But this will not be through insurance. Just a vehicle with some dings in the bumpers and needs repainted, but will see.
Repair Quality - 5.0/5.0 -
Everything well done. There is a little minor alignment with the new bumper, but I guess that is somewhat expected with a new car but it is very minor and you really have to look for it. But everything works and everything is fine with the vehicle.
Customer Service - 5.0/5.0 -
Very satisfied with the work on my vehicle. The vehicle is working great and the front collision sensor is functioning well.
My Experience - 5.0/5.0 -
I am very satisfied with the job done by Caliber Collision, the process was very smooth the staff are exceptionally knowledgeable and friendly. Ms Shane at the main office very nice and welcoming. Went over the process with me. Joey updated me on the progress of my vehicle.