Caliber - Gastonia

4.6 (2,207reviews)
93%
1501 North Chester St,  Gastonia,  NC  28052

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,207)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Final estimate 1000.00 dollars higher than initial estimate with little explanation as to why.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

CLAY...... HE'S THE GREATEST... KEPT ME INFORMED RATHER IT BE PERSONAL CALL OR THE AUTOMATED TEXT😁

Likely to Recommend

Repair Quality

10 Isn't a high enough # !!!! These Guys are the BEST!!!Hands Down

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very friendly and professional.

Customer Service

My Experience

My Experience

You should be excited that I am a satisfied customer. Clay and his team at 1501 North Chester Street, Gastonia NC 28052 did a professional job on my car. He made sure I knew when the repairs was going to start and If any problems needed special attention or extra time. I felt like my car had its own personal repairman. The experience I had at Caliber Collision was excellent and I never worried about hearing from anyone like some places I had to call and find out what, when, and why didn’t they let me know. Caliber means competence, quality, talent and that is everyone who worked on my car from the front door to the exist. The ability everyone showed in their performance in repairing my car will be passed on to other people I know. Thank you Caliber Collision Ms. Campbell

My Experience

My Experience

very polite & up to date , with great customer service. i received my car back a day early and i am extremely satisfied with the results. highly recommend.

My Experience

Very professional and nice.

My Experience

They keep me updated the entire time they had my car. Sent me text or called me to let me know how the repairs were coming along. My car look great they did a fantastic job. I would take my car their again and would recommend them to anyone who needs repairs done to their vehicle. They even cleaned my car inside and out.

My Experience

They have kept me update the hole way through. If anyone asked if I was happy with the work I would tell them yes

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Did not communicate as they said they would

Returned Clean

My Experience

My experience was pleasant and seamless! My car was repaired beautifully and in less time than quoted. Clay was very helpful and kept me informed during the repair process. 10/10 would recommend.

My Experience

They have very good customer service! No one gave me the run around. They were very professional in they’re day to day service.

My Experience

They did a great job and a good time late model I really appreciate it I look brand-new thank you thank you thank you

Likely to Recommend

I answered this earlier I would recommend anyone to bring their vehicle here for their repairs

Repair Quality

I would recommend anyone to have their car repaired at Caliber Collision.

Customer Service

They all are great that work at Caliber Collision

Returned Clean

My Experience

My car looked amazing. Thanks #teamcaliber