Caliber - Georgetown De
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication through the entire process. Job well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job Car looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Wrong headlight installed lousy paint job
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This was a scam, the insurance company paid 17k for repairs, now the car is valued at 17.5, should have been totaled, which you knew up front. This is why auto insurance is so expensive. What a business scam plan you have, with guaranteed insurance payments. Will never use any Caliber locations in the future, and will never insure through State Farm.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
took too long to get the repairs done, which required for me to keep the rental for an additional week at my expense. When I went to pick the car up the trunk operation it had not been tested and at that time I was there it failed. That required me to extend my cost for the car rental.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything about this repair of my truck was smooth and quite satisfactory. I spoke with Teresa and Steve during the repair process and they’re polite and helpful I would definitely recommend using them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a bit longer than expected but results are great!!
Customer Service - 5.0/5.0 -
Very good and the text updates were very helpful in keeping us up to date
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
They were very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Excellent service
Customer Service - 4.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding job fixing the crack in rear bumper and fender. Could not tell there was any issue.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job restoring my vehicle to its original condition.
Customer Service - 5.0/5.0 -
Theresa was empathetic, accommodating, and genuinely kind.
Returned Clean
Likely to Recommend - 1.5/5.0 -
Close
Repair Quality - 2.5/5.0 -
Took 4 weeks, they blamed on parts availability! I’ll give them the benefit of the doubt! Other than that, good jobz
Customer Service - 2.5/5.0 -
Completion dates changed several times.
My Experience - 5.0/5.0 -
Very satisfied, job well done. Thank.You