Caliber - Georgetown De
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great. I was very impressed when they offered to take my rental car back for me.. The mechanic informed me every step of my car updates..
Customer Service - 5.0/5.0 -
Awesome very friendly.
Returned Clean
My Experience - 5.0/5.0 -
The car is driving wonderfully and looks great!
Likely to Recommend - 5.0/5.0 -
I have already told my neighbors and co-workers how happy and satisfied I was of the work and experience I received.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every one we talked to was very knowledgeable and kept us updated on the progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Theresa is a gem! Great smile and customer service. Give her a raise!
Returned Clean
My Experience - 5.0/5.0 -
The timeline was a little off from the link I was sent. It was rarely updated. But Theresa kept me updated every minute and every day. Her communication was very good.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Theresa was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very accommodating and thorough. Car was returned cleaner than when we bought it new. Thanks team Caliber
Likely to Recommend - 5.0/5.0 -
They will do repair as promised and return a clean vehicle
Repair Quality - 5.0/5.0 -
Excellent car repair
Customer Service - 5.0/5.0 -
Very good group of people. Car came back cleaner than when delivered by dealer
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
I dont like one thing they did it looks bad.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Progressive Ins and Caliber worked seamlessly together! Great customer service. I recommend Caliber for any type of auto collision repair! Thank you!
Likely to Recommend - 5.0/5.0 -
Would / will recommend on a heartbeat.
Repair Quality - 5.0/5.0 -
Great customer service! Veh completed one day prior to when promised.
Customer Service - 5.0/5.0 -
Great. Progressive insurance and caliber was on top of all aspects of the repair!
Returned Clean
My Experience - 0.0/5.0 -
The service I received was good and the repair was done in timely manner. However, after further examination of the rear bumper that was reinstalled, it doesn’t seem like it is a tight fit to the car/tail lights- there’s about a quarter inch gap between the tail light and where the bumper connects. After looking at photos before I dropped off my car, the rear bumper was fit correctly to the car.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The service I received from Caliber Collision was good and everything was done in a timely manner. However after further examining the rear bumper, it seems there is a little under a quarter inch gap between the tail and the bumper (only on the driver side). The passenger side looks like the clips are aligned and the bumper is tight to the taillight.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car repair was handled expertly. They even washed my car! Theresa was a pleasure and very helpful. She explained the process, and helped arranged a rental car. Outstanding service from beginning to end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I could not be more impressed with not only the way that they took care of my vehicles, but the way that they handled me during such a stressful situation. If I had an option to give caliber collision 10 Stars I totally would! Teresa, you were such a blessing and gentleman. You know who you are. You guys are amazing and I am so blessed and thankful for you.
My Experience - 5.0/5.0 -
Absolutely and completely. Friendly folks, fast service and a very satisfied customer 🤗
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super satisfied