Caliber - Georgetown De

4.5 (335reviews)
88%
413 North Bedford St,  Georgetown,  DE  19947
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Shop AssistantSparkles

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (335)

My Experience

Likely to Recommend

Repair Quality

All went as discussed and my expectations have been met.

Customer Service

Got more info from Caliber than my insurance co.

Returned Clean

My Experience

I don’t wanna be contacted not happy with the crappy service we received and we will not go through you again! I’m very serious about you not contacting me. I will cuss you out.

Likely to Recommend

Repair Quality

Customer service top notch, constant updates and friendly atmosphere. Thank you

Customer Service

Returned Clean

My Experience

The entire experience was outstanding! Staff was courteous, responsive and very professional. The repair was done within the estimated time, kept me updated along the way and the finished repair is fenomenal!

Likely to Recommend

Repair Quality

Outstanding staff and work quality!

Customer Service

Returned Clean

My Experience

Excellent communication from Steve from initial estimate visit throughout repairs at the collision center. I was informed on repair status from beginning to end and Steve gave me confidence that the repairs would be completed to my and HIS satisfaction. Upon picking up my truck and inspection of the repairs I was indeed completely satisfied. Quality of parts used and workmanship was great and the paint was awesome. I will recommend Caliber for collision repairs

Likely to Recommend

Repair Quality

It would have been a 10 had I been able to get my car back faster. People were great and car looked great.

Customer Service

More detailed emailed updates would have been nice!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job!

Likely to Recommend

Repair Quality

Great job!

Customer Service

My Experience

We’re happy with the repair and appreciate the honesty about the problem with the decal and that we were told that we could bring the truck back if the decal bubbles are still a problem. You kept in communication with us about the status of the repairs and we really appreciated that.

Likely to Recommend

As previously stated we would recommend you to anyone in need of repairs.

Repair Quality

The job was done well and in a timely fashion. We are very satisfied with the final results and would recommend Caliber Collision to anyone interested.

Customer Service

The people who I spoke to were very helpful in explaining what needed to be done.

Returned Clean

My Experience

I couldn't be more satisfied. Professional, kind and honest. The perfect combination. I highly recommend them. 🌟 🌟 🌟 🌟 🌟

Likely to Recommend

They were pleasant and professional

Repair Quality

The work performed was perfectly done.

Customer Service

Friendly and honest

Returned Clean

My Experience

We found the office staff very helpful in assisting us through this process. We were pleasantly surprised how quickly the work was done. Thank you all very much for

Likely to Recommend

Repair Quality

Great experience from day 1 to the day we picked up our vehicle.

Customer Service

Office staff was friendly and very capable.

Likely to Recommend

Repair Quality

Excellent work. Quickly repaired.

Customer Service

Excellent customer service. Questions answered. Courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly atmosphere and easy to deal with. Kept us informed of work updates. Would highly recommend.

Likely to Recommend

Repair Quality

They were excellent

Customer Service

Outstanding

My Experience

Everyone i dealt with was super friendly. I loved the text messages which kept me informed of how my repairs were coming along. Highly recommend

Likely to Recommend

Repair Quality

Customer Service

Very professional staff Loved the text communication to keep me informed along the way with fixing my car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

People were very nice, didn’t take very long and my car looks good and runs well

Likely to Recommend

Repair Quality

I am completely satisfied with my repairs

Customer Service

Every one was very nice

Returned Clean

Likely to Recommend

Highly recommend to friends & family

Repair Quality

They did a great job. Car looks like new!

Customer Service

They were pleasant and helpful throughout the process.

My Experience

They did a great job!!