Caliber - Glen Burnie

4.8 (4,216reviews)
96%
622 Crain Hwy N,  Glen Burnie,  MD  21061

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,216)

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Returned Clean

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Excellent

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Excellent service

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My Experience

Excellent work, fast repair, great customer service!!

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Repair Quality

Did an outstanding job!!

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Returned Clean

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Very satisfied with the work compared to other body shops. I definitely would recommend this place for the excellent customer service and craftsmanship.

Repair Quality

They did very good on matching the paint on my rear bumper as well as repairing the damage to it and the shock absorber behind it.

Customer Service

Natasha was very professional and helpful in keeping me up to date on my car repair and helping to get it back to me. She even went above and beyond and offered to stay some extra time if I needed to pick up the car a bit after closing. The front desk staff was also very helpful as well since this was my first ever accident. Definitely would recommend this place to my friends and family.

My Experience

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My Experience

The experience was great. From entering the door upon arrival I was well taken care of. As I waited I was offered beverage and snack. Natasha the adjustor had a client before me and that meeting was prompt. I was immediately seen after and she looked over my car and heard my concerns. She also rode in the car with me to physically experience the issues I had and took careful note to address my concerns. She was personable and I felt very comfortable and confident that my car was in good hands. Turnover was also very quick. I received 2-3 emails a day as well as phone calls stating the progress of my car. My car was also finished 2 days earlier and before the Thanakgicing holiday.

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scraching noise from back end

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Returned Clean

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My Experience

the people were quite respectful, polite, mannerly. provide a very warm and kind atmosphere ... They listen to all I had to say about what i was hearing from my car and the way it was handling. Even if my way of explaining was some what silly. made me feel that my problems was most important. I felt good about leaving my vehicle at your facility. knowing your employees would do there job well.... I was very surprised to learn they even cleaned the inside of my car afterwards.and "I loved it.” what a extra bonus and such a nice surprise..

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Have already bragged about your service and the employes to at least 7 other friends of mine.

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My Experience

Love your work and looking to get more work done

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