Caliber - Glen Burnie - North

4.8 (4,340reviews)
96%
132 8th Ave NW Suite E,  Glen Burnie,  MD  21061

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,340)

My Experience

The car looks awesome. It was done pretty quick. I put the car in the shop on Monday and it was done by Friday. Everybody was so nice and helpful.

Likely to Recommend

This was recommended to me by my wife and I differently would come back if I ever have the need

Repair Quality

The repairs were done quickly. The car looks great. It runs fine. Everybody was very nice and the girl at the front desk was awesome. They kept me updated on the process. That was every appreciated.

Customer Service

They were very helpful. They would send me text on what stage my car was in.

Returned Clean

My Experience

The time that it took for the repairs was minimal. When I looked at my car, it was like nothing had ever happened to it. Thank you!

Likely to Recommend

Repair Quality

The service was performed quickly and I was very pleased with the quality of work

Customer Service

Returned Clean

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Repair Quality

Caliber collision did awesome with my vehicle! Couldn’t be happier! Damages were all repaired, my van looks like new! It was clean on the inside. Would definitely recommend them!!

Customer Service

Returned Clean

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Customer Service

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Customer Service

My Experience

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

Very clear communication and the work done was excellent.

Customer Service

Answered all questions and kept me updated every day

Returned Clean

My Experience

Short time to replace the part.

My Experience

I did have one issue that I noticed after I left ..... my right rear rim has small rim rash and my tire was sliced .... the body repairs are Great and so was the service !

Likely to Recommend

Repair Quality

Kyle and the team were great ! Car looks great and was done super fast

Customer Service

Returned Clean

My Experience

Staff was very helpful in answering any questions I had. Also, text messages very helpful with process of my vehicle

Likely to Recommend

Repair Quality

Customer Service

Staff very courteous

Returned Clean

My Experience

My experience was great. I worked with kyle and he was top notch. Car was completed faster than anticipated. They even made the rental car process a breeze. Thanks caliber collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the beginning til the end the experience was painless even though I was a wreck. Jill is such a pleasant start to the process her knowledge and calm demeanor definitely let me know I was in good hands. She called for my rental pick up. She told me the steps and texts to expect during the repair process. Kyle was also amazing. Once the repairs begun Kyle kept me updated also. I will recommend this Glenburnie location on Crain hwy always. I can’t forget how clean they presented my car back to me just like I just got if from the dealer. Repairs were also timely. Thank you.

Likely to Recommend

I am telling anyone that is looking to go to Caliber collision.

Repair Quality

My car looks better than before. They made me comfortable throughout the whole process. Holding my hand so to speak and walking me through the process.

Customer Service

Jill and Kyle gave me the best service you could ask for. Keeping me posted step by step. Always available to talk or get right back to you.

Returned Clean

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Returned Clean

My Experience

My experience was phenomenal. Jill was very professional and knowledgeable. Lovely personality. Kyle greeted me warmly and told me what to expect time wise! His demeanor was very professional and his expertise was shining through. Thank you for taking great care with my Kia.

Likely to Recommend

They are extraordinarily knowledgeable.

Repair Quality

My experience was handled very professionally with knowledgeable employees. Communication was top notch as they kept me informed what was occurring and when my car would be ready. The procedure was easy to follow with my car repairs completed with expertise. A phenomenal job.

Customer Service

All employees involved were very knowledgeable and professional.

Likely to Recommend

Repair Quality

Great customer service and great work from the shop

Customer Service

Returned Clean

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Repair Quality

I do not believe a new bumper was put on my vehicle. I think it was merely painted over. There are way to many spots where rocks and other road debris has hit my bumper that look painted over.

Customer Service

Communication was fine.

Returned Clean

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Repair Quality

Everyone was very professional and I got constant updates on my cars progress.

Customer Service

My Experience

The employees are very friendly and helpful. The job was completed extra fast and done well.

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Repair Quality

Customer Service

Returned Clean