Caliber - Goldsboro

4.8 (171reviews)
96%
303 N. Oak Forest Rd,  Goldsboro,  NC  27534

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (171)

My Experience

Just want to say I appreciate the dust that was wiped off in the interior of the car. That was very nice. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car repairs look really good! I was impressed how awesome my car looked. Thank you so much and it was finished ahead of schedule which is a plus all by itself.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Caliber is very high on my recommendation radar

Repair Quality

The repair was perfect

Customer Service

Great experience, customer service was top tier. Not only was the repair perfectly done, my vehicle was professionally cleaned inside and out. Thanks for an awesome experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They did a good job

Customer Service

Returned Clean

Likely to Recommend

The workman was good, but they should wash the cars

Repair Quality

I was very pleased with the work done on the car and the people were great too

Customer Service

Excellent

Returned Clean

My Experience

Great job and quick very professional

Likely to Recommend

Exelen I will recommend any time

Repair Quality

Great job quick and professional job

Customer Service

I love your job do professional and quick thank you so very much

Returned Clean

Likely to Recommend

Repair Quality

Loui and the rest of the front desk customer service crew were very professional.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The vehicle was heavily buffed following repainting resulting in swirl marks all over the vehicle. Disappointing, unsure why all the buffing was required after repaint

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfued with repair and service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looking over the windshield portion I feel that it was done half ___ molding and weather profing is cut off or not in place windshield wipers were not properly placed or set when turning on the wipers the would extend off the windshield like little arms Now customer service was awesome the lady at the front desk was nice and professional and provided all the right information. The lady that walked me to my car was also nice as well. As for the guy that works in the office when I when the first time my car didn't look right and I think that was a problem fro time because he was not so nice when I talked to him and when I told him I would be there on the 10th to pick it up he huffed and hung up the phone on me So I don't really care for him or his attitude not very welcoming or nice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Pass along that the job was well done. From the repairs, to the updates that was right on spot, and to the customer service. I would definitely refer my friends and family to you!!

Likely to Recommend

Repair Quality

Car wasn’t looked over prior to delivery. A lot of scratches still on vehicle. They were apologetic and gave me a document to bring the vehicle back to fix missed areas

Customer Service

Returned Clean

Likely to Recommend

Definitely recommend

Repair Quality

Friendly staff. Car looks new. Car cleaned inside & out to perfection

Customer Service

Best service ever

Returned Clean

Likely to Recommend

Repair Quality

Great communication! The gentleman that I spoke with was professional and answered my questions. I said 8 because factory part is what I expected but it was not to my knowledge.

Customer Service

They replaced it with a after market bumper and I could tell where they cut it but it looks good.

Returned Clean