Caliber - Goldsboro
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Employees were nice. They did an excellent job. They also answered any and all questions
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Subpar fitment that shouldn't have been released without QA look over. Misalignments would have easily missed if my husband did not discover on initial pickup attempt, but clips missing under hood, headlight (under hood) covered in compound was just careless. My biggest complaint is the single request on delivery was the original fully functional Headlight be kept as a backup that had the broken tab glued (complete) was delivered in the trunk shattered, and completely useless. Appears to be intentionally done due to refusing initial pickup. Photo before drop-off and well as insurance photos valid this.
Repair Quality - 2.0/5.0 -
After rework, everything is satisfactory.
Customer Service - 1.5/5.0 -
Communication was lacking, yes app and text messages but everything discussed with the service rider was simply ignored.
Returned Clean
My Experience - 5.0/5.0 -
The team was helpful and professional from the front desk to the tech. I was kept informed of progress the whole time. They were able to get my car in ahead of schedule and were finished ahead of schedules. Repairs were perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff, excellent experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beautiful job well done.
Returned Clean
My Experience - 5.0/5.0 -
Your work put a smile on my face, great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent results. Kept very well informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They are always nice and helpful when getting my car repaired. They get it done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The paint job not match up at all
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went exactly as planned.