Caliber - Goldsboro

4.8 (164reviews)
97%
303 N. Oak Forest Rd,  Goldsboro,  NC  27534

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (164)

My Experience

Repair was completed before scheduled date. Communication via text was excellent showing progress & updates. The pickup was cleaned up & looking beautiful!

My Experience

There may be a coolant leakage. My reasoning is the odor that is being emitted from the engine compartment while the vehicle is idle. This may be due to the repair work done to the radiator. And spillage of the coolant excess being burned off. Im giving it and opportunity to burn off and monitoring the coolant levels. Will proceed as warranted based on the signs and symptoms in about two weeks. January 5th 2026. Please call me if your recommend some other course of actions. 252-350-0880

Likely to Recommend

Repair Quality

Very satisfied. Very communicative. Vehicle was done in a little over a week.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Car looks great.

Customer Service

The shop kept us informed of the cars progress.

My Experience

Louie & Susan @ the Goldsboro NC location were great. They made everything easy & seemless!

My Experience

Great job car looks brand new. Very nice staff. Ms Susan was very sweet. And professional give her a raise 🙌🏽

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Repair Quality

The repair is fast and looks good. The car got cleaned.

Customer Service

The repair is fast and looks good. The car got cleaned.

Returned Clean

Likely to Recommend

Absolutely would recommend.

Repair Quality

Repairs came out awesome. Family and friends could not tell I had been in an accident.

Customer Service

Awesome Susan was helpful and extremely informative while covering paperwork and financial aspect. Louie was kind, patient, and covered all repairs with me in depth and kept me informed through entire process.

Returned Clean

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Repair Quality

I love the service very helpful I'm happy with my car so far.

Customer Service

Returned Clean

My Experience

I appreciated the updates on the progress of the work on my car. Everyone was so kind, from the first contact right up until I picked my car up. I appreciate the care that was taken with my car and the great detailing job once the work was completed. I feel everyone went above and beyond to ensure a job very well done. Thank you!

Likely to Recommend

Again, if I could give a higher rating, I would. And I'm a picky person.

Repair Quality

Customer Service

If I could rate it higher, I would. Everyone was amazingly kind!

Returned Clean

My Experience

Top notch service. Pleasure to deal with.

My Experience

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Caliber Collision! They did an amazing job fixing my car — it looks brand new again. The staff was professional, friendly, and kept me updated throughout the entire process. Everything was completed on time, and the quality of the repair exceeded my expectations. Highly recommend them for anyone needing collision repairs!

Likely to Recommend

Repair Quality

Customer Service

They kept me updated on every step

Returned Clean

My Experience

Team was extremely curious and kind. Always helpful and constantly kept me up to date on the status. They cleaned the car well and maintained their estimated timeline.

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Repair Quality

Customer Service

Returned Clean

My Experience

Very pleased

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Car looks great but still hear lots of road noise in cabin from the door seal not completely sealing. Took it back and tightened bolt that was not in and it’s still just as loud.

Customer Service

Very well