Caliber - Goldsboro

4.8 (164reviews)
97%
303 N. Oak Forest Rd,  Goldsboro,  NC  27534

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (164)

Likely to Recommend

Repair Quality

Definitely great service

Customer Service

That is definitely your shining Star the best customer service ever

Returned Clean

My Experience

Starting from the beginning I was overly concerned about each process of the repair being completed timely and correctly. John the estimator did an amazing job with keeping me in the loop every step of the way. The trust that he showed in the technicians also made it much easier to just sit back and let the process happen. The team overall really showed me that I chose the correct facility for the repairs.

Likely to Recommend

Repair Quality

Perfection

Customer Service

John the estimator kept me in the loop the whole way through the process. He answered questions before I could even think to ask them.

Returned Clean

My Experience

You all did an excellent job. Thank you very much.

My Experience

Great customer service and the car looks brand new. Thank you, I couldn’t have asked for a better experience

My Experience

The team was very patient and understanding!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional job pleasure to deal with great management

My Experience

This was the MOST professional group that I have ever done business with!! I was so impressed with the daily feedback that I got on how the repairs were going. I cannot say enough positive things about my experience and my car looks like new!! Thank you!!

Likely to Recommend

I would be glad to recommend Caliber Collision to a friend. I would feel like I was doing them a huge favor recommended Caliber Collision!

Repair Quality

Could not have been a better experience!

Customer Service

They made a very difficult situation the best it could be under the circumstances!

Returned Clean

My Experience

very professional experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I had a wonderful experience. The staff was very helpful and great to work with. Would certainly use them again. Did a great job on repairs. Very satisfied.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job and look like nothing happened

Customer Service

Likely to Recommend

Repair Quality

They did a good job on my truck

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Works looks good. A part had to be ordered to complete the process.

Customer Service

Excellent service. Received up to date emails about the process and where it was.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Easiest auto repair I have ever had. John was great. He explained everything to me about the repair of my vehicle and I believe his crew did a great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good repair collision

Customer Service

Very satisfied

Returned Clean

My Experience

Very professional and thorough throughout the entire process

My Experience

Excellent service. Great communication. Extremely friendly, knowledgeable staff. Highly recommend.

Likely to Recommend

Repair Quality

Extremely helpful and friendly staff. Excellent communication.

Customer Service

They are great.

Returned Clean

My Experience

Very polite and knowledgeable about what was happening. Kept me informed and updated on the status of the repairs, including any changes to scope of the work. Highly recommended if needed for future repairs!

Likely to Recommend

Repair Quality

My representative was very courteous and knowledgeable about what was needed in the repairs. He, also, kept me apprised of the progress and any updates/changes the occurred.

Customer Service

Returned Clean