Caliber - Goose Creek
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Impressed by turn around time. Appreciated the notifications on the day to day updates. Staff was professional and knowledgable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was very easy and informative the whole time my car was there. I would recommend Caliber to my friends and family because they are helpful and very polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks and drives as is should. Thank you all very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I started recommending the shop after the first couple days my vehicle was in. I have not experienced that type of customer service in a very long time. I will continue to recommend. I cannot say enough about how great my experience was.
Repair Quality - 5.0/5.0 -
I would go much higher than 10, if it were available in the dropdown.
Customer Service - 5.0/5.0 -
Again, I do not think 10 is high enough.
My Experience - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When we arrived at the facility, we were asked to pay and sign for the vehicle before even seeing the repairs. We were given the keys and had to ask the representative to do a walk-through with the vehicle. He was quick and lacked details. We noticed that the front bumper was not the right color and the fog lights that were supposed to be replaced was not done. We were assured that everything would be fixed by trust of word as opposed to any paperwork needed. We have yet to hear from the representative on the status of ordering the parts needed and scheduling a time to fix their mistakes. Overall, we are very dissatisfied with the incomplete process and lack of professionalism.
Likely to Recommend - 0.5/5.0 -
Heck no. Nobody should use this shop
Repair Quality - 2.0/5.0 -
The panels are coming off the car and clips are broken
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If I could rate higher than 10, I would; they were extremely accomodating to my busy schedule, and they treated me as if I were already a long time customer