Caliber - Grand Ledge
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Communication
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Caliber hade my truck for ten days. after getting estimate and agreeing the insurance estimate and additional work out of my pocket. i proceeded with the body repairs. I rented a car. Turned it the day of pick up for the repairs done. when i got they did not do the additional work. and what me to leave my truck for a few more days. This is not acceptable or professional. I'm sure i will ever use you company again. Kevin Michaels
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone always kept me in the loop and communicated often. I really appreciate the transparency.
Returned Clean
My Experience - 5.0/5.0 -
Great communication from Markus! I am pleased with the repairs and they exceeded my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and communication. The repairs exceeded my expectations.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for making it look new again and for cleaning it. I have been driving kids around and it looked like a garbage bucket.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great and thrilled you washed it and helped with child care seats
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Looks good but it took about 3 weeks to get done for a relatively simple repair
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The quality of the craftsmanship was top shelf, I was expecting it to be done right but they blew away those expectations, honestly I think it looks better than when I bought it. Great job guys. You have a customer for life !
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent experience from start to finish. Caliber repaired my vehicle beautifully and kept me informed throughout the process. The staff was professional, friendly, and trustworthy. They truly lived up to their commitment of ‘Restoring the Rhythm of Your Life’ by getting me back on the road quickly and without stress. Highly recommended