Caliber - Grand Ledge
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The quality of the craftsmanship was top shelf, I was expecting it to be done right but they blew away those expectations, honestly I think it looks better than when I bought it. Great job guys. You have a customer for life !
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent experience from start to finish. Caliber repaired my vehicle beautifully and kept me informed throughout the process. The staff was professional, friendly, and trustworthy. They truly lived up to their commitment of ‘Restoring the Rhythm of Your Life’ by getting me back on the road quickly and without stress. Highly recommended
My Experience - 5.0/5.0 -
They had no problem fixing an issue from a previous repair from them. They stood on their word about guarantee. I sincerely appreciated it and they kept me posted on the progress and Brandon and Marcus were very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and they were on constant communication with us during the entire repair process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have used this shop in the past. They do quality work.
Repair Quality - 5.0/5.0 -
They did a great job. They explained all that was done and kept me informed as to progress of the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely friendly and results look good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Quality workmanship
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Team was professional and prompt with all communication. Work was completed quickly and before estimation. I would highly recommend this shop in the future to others and if I need them again.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
7 rating is due to the service manager being very professional and personable. shop was clean and looked top notch. however parts were not completely re-assebled to my vehicle. had to put them back myself. bondo or some substance spilled on bumper from painting. over spray on tire were paint job was completed. does not appear the properly covered tire. it was my spouse car and they were not very happy with sloppy clean up work,
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job in a timely manner.
Customer Service - 5.0/5.0 -
Great