Caliber - Grand Ledge
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
paint did not match, since has been fixed
Customer Service - 1.5/5.0 -
Paint didnt match, Did not hook up brake lights making it a dangerous situation for me and my children. They did fix the paint, I had to take back which was not convenient at all. I was told brake lights worked which they clearly did not, I then was told they burnt out while there. I was lied to and did not appreciate it. car is now fixed and I will not return there.
My Experience - 5.0/5.0 -
I was satisfied with the work,and Ruby kept me well informed about the repairs as they were happening.Great service!!
Likely to Recommend - 5.0/5.0 -
Definately would recommend!
Repair Quality - 5.0/5.0 -
Was satisfied with work,timeline to do work,and Ruby kept me informed of the stages truck was in.Great work!!
Customer Service - 5.0/5.0 -
Ruby was great in keeping me informed.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My A/C was perfect before i dropped it off and then when i got my car back the A/C didn't work. The repairs had nothing to do with A/C, brought it back a week later and told me there was a pin hole leak in the seals and was going to charge me for it. then said it wasn't the seals and that i had a crack in my condenser and that it would be $500 after i just paid $1,500 for the first repairs. Let me remind THERE WAS NOTHING WRONG WITH MY A/C BEFORE I TOOK THE CAR HERE. I did not agree with the repairs and picked the car up. Marcus is who dealt with my repairs and i am very upset and dissatisfied with my service will not being going back and will not recommend for anyone to take their vehicles here.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did miss a couple of areas that had tar on them, rear window and above, and wheels. But, when I pointed it out, tgey immediately corrected it. Ruby and staff were very friendly and efficient. Would not hesitate to return in the future, if necessary.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service advisors keep me informed and up to date with my repair.
My Experience - 5.0/5.0 -
Best customer service from any type of auto service/repair I have yet received. Appreciate d that there was always a person to answer my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Could not have a more reassuring experience with a body shop. I would absolutely recommend
Customer Service - 5.0/5.0 -
Perfect
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and easy to work with. Very satisfied with the work done. They even washed and vacuumed my truck. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We got our Traverse back way quicker than expected. Ruby was great and kept me updated throughout the process. We are so happy with our experience and the outcome, our car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick turn around time. Extremely happy with the work
Customer Service - 5.0/5.0 -
Very upfront and helpful
My Experience - 5.0/5.0 -
Ruby made sure I was notified about what was going on all through the repair process. My car looks great and the repairs were completed on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Right now everything looks great!
Customer Service - 5.0/5.0 -
I received several texts to keep me updated on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with everything, from the daily updates throughout the repair process, to the end result. It doesn’t look like it was ever damaged and everything is perfect. Thank you so much for everything to everyone!
Likely to Recommend - 5.0/5.0 -
I had the best experience I could ask for
Repair Quality - 5.0/5.0 -
It looks perfect!!
Customer Service - 5.0/5.0 -
I am very grateful for the work that has been done to my car and appreciate the good communication throughout.Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed with the service I received at Caliber. They communicated throughout the process while my was jeep being repaired and went above and beyond to find a different grill it. Would recommend for great service and body shop repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and communication!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought my vehicle looked great. I was treated very professionally and kept up to date on the repairs.
Customer Service - 5.0/5.0 -
Everyone was very professional.